Senior Product Manager, Client Digital Experience

- Own the strategy, alignment, and continuous improvement of the Asset Servicing client digital journey.

- Champion a client-centric digital approach to engagement, advice, and growth.

- Define problems clearly before advancing solutions, ensuring teams are aligned on client needs, business goals, constraints, and success measures.

- Define intended outcomes and translate them into actionable strategies in collaboration with digital solutions and UX practices, sequencing initiatives across platforms.

- Identify where clients need shared capabilities versus differentiated digital experiences across segments, products, or channels.

- Partner with business stakeholders to clarify objectives, identify root problems, and align execution with client needs.

- Communicate client digital journey priorities through consolidated milestones, decision frameworks, problem statements, and executive updates that make direction, tradeoffs, and success measures clear.

- Drive increased utilization, effectiveness, and adoption of our digital platforms.

- Formal education or demonstrated experience in product management, product strategy, or a related field.

- 10+ years of relevant experience in digital product management or product strategy.

- Experience within the financial industry is a plus but not required.

- Expertise in journey mapping, prioritization, stakeholder management, and collaboration with cross-functional teams, including engineers, UX designers, and executive leadership.

- Proven track record of managing and scaling systems or comparable digital products within complex organizations, achieving measurable objectives and delivering return on investment.

- Strong stakeholder engagement and communication skills, with the ability to understand and translate needs into effective solutions.

- Commitment to continuous learning, professional development, and staying up to date on industry trends.

- Track record of navigating ambiguity, surfacing tradeoffs, and guiding teams toward practical, evidence-based solutions.

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.