First American

Default Loan Servicing Specialist - Property Preservation - ServiceMac

$23.37 - $31.15 HourlyUSA, Iowa, Remote
✓ Verified live on the employer's own system · added 17 days ago
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Junior · 2+ yrs exp

Requirements

Experience: 2+ years

Skills & tools

ManagementLandscapingRecordkeepingCommunicationsConflict ResolutionMS OfficeCoachingMaintenance

Benefits — mentioned in this posting

Health, dental & visionPaid time off401(k) / retirementEquity / stock
Apply on company site ↗ See your fit → free

Full job description

- Oversee Property Inspections: Perform initial, subsequent, and specialized inspections (e.g., FEMA, occupancy verification) to assess property condition and identify preservation needs. - Secure and Maintain Properties: Ensure vacant properties are winterized, secured, and maintained (lawn care, debris removal, repairs, pool securing, etc.).

Address code violations and municipal/HOA requirements. - Vendor Management: Review bids, manage contractors, and oversee preservation work to ensure timely, cost-effective completion per investor guidelines. - Compliance: Maintain strict adherence to regulatory requirements and investor/insurer guidelines. Stay current with changes in laws and regulations affecting property preservation. - Documentation: Maintain accurate records of inspections, preservation activities, expenses, and communications.

Document all actions in servicing systems and ensure proper reporting. - Collaboration: Coordinate with internal departments, external partners, and stakeholders to resolve issues and ensure properties are preserved according to standards. - Risk Management: Monitor for risks such as code violations, hazard claims, and occupancy changes.

Proactively address issues to avoid regulatory infractions and financial losses.

- Experience: At least 2-3 years in property preservation, asset management, or a related field. - Knowledge: Strong understanding of local, state, and federal regulations, investor/insurer guidelines, and industry standards for property preservation. - Technical Skills: Proficiency with property management software (e.g., MSP, LoanSphere, Yardi, FHA Connection), Microsoft Office, and digital documentation tools. - Vendor/Contractor Management: Experience working with vendors and contractors in a property preservation setting. - Communication: Excellent oral and written communication skills, including the ability to coach, motivate, and collaborate with teams. - Organizational Skills: Strong attention to detail, ability to multitask, prioritize, and work independently under pressure to meet deadlines.

- Initial and subsequent property inspections - Securing vacant properties (lock changes, boarding, winterization) - Lawn and landscape maintenance - Debris and personal property removal - Addressing code violations and municipal

requirements - Managing bids and work orders for repairs - Coordinating utility management and vacant property registration - Preparing reports and documentation for compliance and audits

- Medical, Dental and Vision Insurance - Company-paid Life Insurance, Vacation and Holiday Pay - 401k Retirement Plan Contribution - dollar for dollar match (up to 5%) with immediate vesting

Candidates selected for employment will be required to successfully complete a background check, credit check and drug screening as a condition of employment, where permitted by applicable law.

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