Risk Analyst-ServiceMac

- Analyzes, defines and documents detailed process workflows through user interviews, facilitated workshops and subject matter expert engagement. - Design and execute risk assessments. - Creates a clear understanding of the core accountabilities within the process. Ensures the focus of activity is concentrated on the highest priority needs of the business. - Organizes the research for and development of specialized risk assessment scopes. - Collaborates with management and personnel to optimize risk assessment and scope development. - Identifies potential business risks, operational and regulatory process deficiencies, and improvement opportunities. - Gathers and synthesizes data; presents conclusions and offers risk mitigation, remediation, and process improvement solutions to management. - Makes recommendations for additional controls and corrective action to improve the efficiency and effectiveness of operations and risk mitigation processes. - Assists in preparing and presenting to management and/or affected business unit(s) on summaries, operational and regulatory risk assessment reports, trends, and remedial or mitigation solutions. - Gathers information and provides fact-based findings and recommendations.

Escalates issues identified during review and analysis to stakeholders. - Establishes a network of subject matter experts that provide the detail and context for existing processes, and/or stakeholders that may influence others to help support or drive improvements and to mitigate risks.

- Bachelor's degree in business, Accounting or Finance - 4-7 years of experience in the Financial Services Industry, preferably in a Mortgage Loan Servicing environment - Mortgage servicing or mortgage lending experience preferred - Working knowledge of operational and regulatory risk controls, concepts, and practices - Ability to plan, organize and effectively execute risk mitigation and process improvement initiatives - Ability to establish and maintain effective working relationships within and between departments - Strong client service skills - Strong organizational and analytical skills - Attention to detail - Strong written and verbal communication skills - Strong interpersonal skills - Self-motivated; self-starter - Ability to manage multiple tasks and respond quickly to emergent problems - Proficient in Microsoft Word, Excel and PowerPoint

Candidates selected for employment will be required to successfully complete a background check and credit check as a condition of employment, where permitted by applicable law.