Principal Risk Analyst-ServiceMac

- Leads the efforts of Risk Management programs and managing department processes. Identifies and addresses future concepts and implements best practices. - Analyzes, defines and documents detailed process workflows through user interviews, facilitated workshops and subject matter expert engagement. Develops resolution to critical issues and complex design matters. - Assists in building and managing the tool and workflow of computer operating systems such as the Governance, Risk and Compliance (GRC) vendor software. - Manages and tracks risks such as Incident Management, Operational Risk, Business Disruption, Information Security, Data Protection, Compliance Risk and Event Management. - Collaborates with management and personnel to optimize risk assessment and scope development.

Consolidates results of assessments and reports to management. - Creates Risk scorecards and other metrics. - Proactively engages stakeholders to mitigate risk. Offers risk mitigation, remediation, and implements process improvement solutions to stakeholders and management. - Sets and manages tight deadlines for key deliverables. - Provides proactive input into the continual improvement of processes and solutions. - Delivers fact-based findings and recommendations.

Escalates issues identified during review and analysis to stakeholders. - Establishes a network of subject matter experts that provide the detail and context for existing processes, and/or stakeholders that may influence others to help support or drive improvements and to mitigate risks.

- Strong knowledge of operational and regulatory risk controls, concepts and practices - Experience in the mortgage origination and servicing industry and a familiarity with concepts and terminology - Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives - Strong knowledge and experience in building workflows, process maps, and business requirement documents - Ability to establish and maintain effective working relationships at the senior management level across functional groups and business units - Presentation and facilitation skills - Excellent client service skills - Excellent organizational, analytical and documentation skills - Attention to detail - Excellent written and verbal communication skills - Excellent interpersonal, relationship-building and teamwork skills - Self-motivated; self-starter - Experience managing projects with complex inter-dependencies, focusing on both long-range projects and immediate tasks - Proficient in Microsoft Word, Excel and PowerPoint

Candidates selected for employment will be required to successfully complete a background check and credit check as a condition of employment, where permitted by applicable law.