Hospital Coordinator Supervisor (West Coast and Central)

- Supervise, coach, and mentor a team of Hospital Coordinators, fostering a collaborative, high-performing, and service-oriented environment.

- Oversee day-to-day hospital operations, including order intake and processing, inventory coordination, product delivery, returns, and issue resolution.

- Develop and manage team schedules to ensure appropriate coverage and efficient service delivery across assigned hospital accounts.

- Monitor team performance through key performance indicators (KPIs), conduct performance reviews, and provide ongoing feedback and development support.

- Act as the primary point of escalation for complex operational or client issues, ensuring timely resolution and customer satisfaction.

- Serve as a key liaison between hospital staff, patients (as applicable), and internal McKesson teams, including sales, logistics, finance, and operations.

- Identify opportunities to improve workflows, operational efficiency, cost management, and overall service quality.

- Ensure adherence to McKesson policies, industry regulations, and healthcare compliance standards.

- Generate, analyze, and present operational and performance reports, using data to drive continuous improvement initiatives.

- Lead regular team meetings to communicate updates, share best practices, and reinforce performance expectations.

- Participate in client meetings, business reviews, and quality improvement initiatives to strengthen relationships and identify opportunities for service expansion.

Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities.

Bachelor's degree in healthcare administration, Supply Chain Management, Business Administration, or a related field; or equivalent relevant experience.

- 3-5 years of experience in healthcare operations, hospital coordination, supply chain, or logistics.

- Experience in a supervisory, team lead, or leadership role.

- Strong understanding of hospital operations, inventory management, and healthcare regulatory requirements.

- Proven ability to lead, motivate, and develop teams in a fast-paced environment.

- Excellent communication, interpersonal, and problem-solving skills.

- Strong analytical skills with the ability to interpret performance data and drive informed decisions.

- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with healthcare or supply chain management systems.

- Highly organized with strong attention to detail and the ability to manage multiple priorities effectively.