Manager of Billing and Administration

- Responsible for the team processing medically billed claims via the pharmacy management system (CareTend) and the medical billing system (WayStar).

- Support the manufacturer's chargeback process by having the team invoice / submit chargebacks.

- Manage the billing and invoicing process related to the Exelan VA Lenalidomide program.

- Periodically review billing processes and control activities to enhance departmental performance.

- Responsible for supporting AR department with administrative functions, including but not limited to, patient statement distribution, managing incoming mail, consolidating / distributing incoming checks to the lockbox, etc.

- Reinforce a customer-centric culture that builds highly collaborative relationships with Biologics' Patients, Operations, Payer Access, Cash Applications, Account Management, Sales, Compliance and Finance teams and other support departments.

- Review internal controls, policies, procedures, etc. for consistency and to ensure controls are being followed by subordinate staff, adjusting as needed.

- Continue to strengthen partnership with Compliance department to align and prioritize collection activities.

- Support Accounts Receivable and Collection activities as defined within the ever-changing scope of the business.

- Strong diplomatic skills with an ability to consistently think proactively with a customer centric focus.

- Demonstrated ability to influence individuals and exercise good judgment in a fast-paced decision-making environment.

- Strong ability to provide excellent customer service and collaborate across multiple functions and levels of the organization.

- Excellent communication and interpersonal skills capable of promoting trust and collaboration.

- Self-motivated, extremely organized, and capable of handling multiple initiatives.

- Knowledge and understanding of uniform commercial code, business law, health insurance regulatory practices, and credit & collections principles.

- CPR+, CareTend, WayStar and SAP systems experience highly preferred.

- Strong analytical capabilities (Excel spreadsheet skills and spreadsheet analysis techniques required).

Degree or equivalent experience. Typically requires 6+ years of professional experience and 0-2 years of supervisory experience.

Bachelor's degree in finance, accounting or related field required. MBA preferred.

- 6+ years of Medical Billing experience with 2+ years of management experience in a fast-paced, dynamic environment with exposure to customers and internal sales teams.

- Knowledge of the specialty pharmacy industry is preferred.

This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/work-from-home model. If located in DFW area, the selected candidate may be expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated according to team needs and business priorities.