Collaboration Account Executive - Strategic (GES) East

- Strategic Deal Orchestration: Lead complex, large-scale deal cycles with a focus on deal creativity, commercial structuring, and aligning solutions to each customer's strategic priorities. Build and maintain executive-level relationships that position Cisco as an essential partner in the customer's workplace and customer experience transformation. - Workplace & CX Portfolio Growth: Identify, qualify, and close new business opportunities across Webex Suite, Contact Center, and Devices, from intelligent workplace experiences to AI-powered customer experience solutions. - Matrixed Collaboration: Partner effectively with existing account teams, Solutions Engineers, and ecosystem partners to deliver customer outcomes.

You will support a broader segment of accounts while maintaining deep focus on a select list of top-tier targets. - Outcome-Based Business Case Analysis: Develop financial business case analyses around workplace and customer experience outcomes, leveraging Cisco-provided AI tools to ensure customer engagements are impactful to the outcomes being explored. - AI Platform Fluency: Engage credibly in customer conversations about AI architecture, including how large language models (LLMs), AI agents, and interoperability standards such as Model Context Protocol (MCP) and agent-to-agent (A2A) frameworks are shaping the modern workplace and CX stack.

Articulate where Cisco's portfolio fits within the customer's broader AI strategy. - Thought Leadership and Best Practices: Serve as a thought leader and executive presenter on workplace and customer experience transformation. Capture what works in your deals and help establish best practices that can be leveraged across our teams.

- 8+ years of enterprise technology sales experience with a proven track record of structuring and closing large, complex deals. - 5+ years of experience selling collaboration, unified communications, contact center/CX, SaaS, cloud, or related workplace technology solutions. - Executive presence and deep industry credibility; experience competing against or working within major cloud and technology providers (e.g., AWS, Microsoft) is highly valued. - Experience managing complex, multi-stakeholder sales cycles and navigating large, matrixed organizations. - Strong financial and business acumen; ability to build business cases around workplace and customer experience outcomes, structure creative commercial agreements, and use AI tools as a core part of the analysis. - Working knowledge of AI platform architecture, including large language models (LLMs), agentic AI, and interoperability standards such as Model Context Protocol (MCP) and agent-to-agent (A2A) communication.

Deep technical expertise is not required, but you must be conversant enough to engage credibly with customer architects, AI leaders, and line-of-business stakeholders.

- Experience selling enterprise SaaS platforms such as workplace collaboration, customer experience, CRM, or related business applications. - Proven ability to identify untapped opportunities and develop new business within existing enterprise footprints. - Demonstrated ability to influence C-suite executives and line-of-business stakeholders. - Strong executive presentation skills, with experience sharing thought leadership at customer briefings and industry events. - Ability to travel nationally to foster face-to-face executive relationships.

The starting salary range posted for this position is $292,100.00 to $384,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.