Community Health Field Worker

- Work collaboratively with other Humana associates as a member of Humana's Comprehensive Care Support team, including case managers, peer support specialists, housing specialists, and SDOH coordinators - Conduct in-person and/or telephonic assessment(s) to understand enrollee care needs, preferences, and socioeconomic barriers and evaluate the home environment - Assess enrollee barriers to healthy living and accessing healthcare services and assist enrollees with scheduling physical health and behavioral health (BH) office visits, addressing barriers to appointment attendance - Be an enrollee advocate with providers, community resources, schools, and others, including accompanying enrollees to provider office visits as requested - Monitor enrollee compliance with their care plan and provide motivational interviewing to support medication and treatment adherence - Provide social support to help boost enrollees' morale and sense of self-worth, serving as a, reliable, non-judgmental, consistent, and accepting member of the enrollee's MDT - Support enrollee self-management through the provision of culturally appropriate health education and health coaching - Attend Humana community events to connect with enrollees and provide education on case management services - Conduct research and in-person outreach to locate difficult-to-contact enrollees to increase assessment completion and participation in clinical programs - Build and maintain relationships with providers and community resources to support enrollee referrals and implement community assessments to identify community resource gaps

- Minimum two (2) years prior experience working with community resources, community health agencies/social service agencies (Area Agency on Aging, DME providers, Meals on Wheels etc.) - Intermediate working knowledge using Microsoft Office Programs - Strong understanding and respect of all cultures and demographic diversity. - Strong advocate for members at all levels of care.

- Bachelor's Degree in Social Work or related field - Community Health Worker training and/or certificate or willingness to complete within one (1) year - Familiarity with state Medicaid program guidelines - Experience engaging with Medicaid enrollees, including those with physical health and behavioral health needs and varied health literacy - Fluent in Spanish, French Creole, or Vietnamese - Residing in the Regions 6: Rapides, Avoyelles, Catahoula, Concordia, Grant, LaSalle, Vernon, and Winn.

Region 8: Ouachita, Union, Lincoln, Jackson, Caldwell, Richland, Morehouse, Franklin, West/East Carroll, Madison, Tensas Also in Region 8: Ouachita, Union, Lincoln, Jackson, Caldwell, Richland, Morehouse, Franklin, West/East Carroll, Madison, Tensas

Workstyle: Combination work at home and field, local travel to meet with members

Hours: Must be able to work a 40 hour work week, Monday through Friday 8:00 AM to 5:00 PM Central Standard Time, over-time may be requested to meet business needs.

Tuberculosis (TB) screening : This role is considered member facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB