Mgr, Service Center - Masters PODs

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness , act with integrity , and are driven to help our clients succeed . We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

- Bachelor's Degree preferred or 6+ years progressive experience in related fields

- Preferred training in multiple skills Move Money, Transfers, New Accounts and Direct Business.

- Skilled at coaching, employee development and managing and supporting employee performance

- Problem solving skills and ability to analyze performance data trends

- Call center or service center high volume call and team management

- Experience managing hybrid employees (in-office and remote)