Lead Associate - Warehouse Operations (Full-Time, Days)

Job Summary The primary purpose of the Lead Associate, Warehouse Operations is to support the Warehouse Supervisor through either inbound or outbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities.

In addition, this job assists in coordination of receipt of shipments and scheduling of incoming trucks, as well as making internal appointments.

This job also delegates work among the warehouse staff and produces reports on workforce productivity and quality. The Lead Associate, Warehouse Operations also communicates with customers outside the warehouse to communicate disruptions, provide updates on delivery timeframes and ensure customer satisfaction.

Responsibilities Follows standard operating procedures to assess inventory levels, submit orders, and audit warehouse operations to facilitate successful operational activities within the warehouse.

Directs workflows on the floor of the warehouse, including packing, unloading, shipping and managing of delivery schedule. Analyzes internal data and reports on productivity and efficiency to help determine when and where the warehouse is performing better or worse than expected.

Coordinates with Warehouse Supervisors to align on warehouse and inventory priorities, in alignment with operational objectives. Assists in inbound and outbound workload forecasting through historical and trend analysis to determine how labor should be utilized.

Assists in inventory management, and helps with stocking and shipping, as necessary.

Qualifications 4+ years of experience, preferred High School diploma, GED or equivalent, or equivalent work experience, preferred What is expected of you and others at this level Applies extensive knowledge and company policies to complete a wide range of assignments Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility Takes the lead in effectively applying new processes and skills in accomplishing assignments May provide technical guidance and training to others Maintains appropriate licenses, training and certifications Works on complex problems that require independent action and a high degree of initiative to resolve issue Makes recommendation for new or revised processes and has a role on the implementation Adheres to all quality guidelines Works with minimal degree of supervision Has latitude to make decisions in exceptional circumstances within established guidelines Provides guidance to less experienced team members May have team leader responsibilities but does not formally supervise Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.