Vice President - Strategic Accounts, Los Angeles/Hawaii

Position Summary The Vice President - Strategic Accounts plays a critical role in advancing Caris Life Sciences' enterprise precision medicine strategy by building, expanding, and sustaining system-level partnerships across surgery, pathology, and oncology. This position owns executive (C-suite and senior administrative) relationships within Caris' most complex health systems, academic centers, and large group practices, and drives enterprise-wide adoption of Caris' molecular diagnostics and precision oncology solutions.

This role functions as a strategic operator, project leader, and trusted advisor, integrating commercial strategy with disciplined project management, data-driven execution, and cross-functional coordination to ensure successful implementation, scale, and sustainability of precision medicine programs. While not a direct people manager, this role serves as an indirect leader and force multiplier, aligning stakeholders and enabling Regional Business Directors and field teams to achieve regional and enterprise growth objectives.

- Own and manage executive-level relationships within strategic accounts, including CEOs, CMOs, COOs, CFOs, Cancer Center Directors, laboratory leadership, and health system administrators.

- Develop, execute, and maintain enterprise-level account strategies spanning surgical workflows, pathology operations, and oncology care delivery.

- Identify opportunities to integrate Caris molecular profiling and precision oncology solutions into clinical pathways, institutional standards of care, and system-wide protocols.

- Lead Quarterly Business Reviews (QBRs) focused on performance, utilization trends, outcomes, and future growth initiatives.

- Analyze account- and regional-level data to identify growth opportunities, adoption barriers, and productivity gaps.

- Serve as a strategic partner to Regional Business Directors by aligning enterprise priorities with regional planning, prioritization, and tactical execution.

- Provide indirect leadership, mentorship, and subject matter expertise to Oncology Account Executives, Oncology Case Managers, and supporting field roles.

- Serve as the primary project owner for strategic initiatives, including complex account onboarding, precision medicine program launches, pathology-driven initiatives, workflow optimization, EMR integrations, and service improvements.

- Coordinate cross-functional execution across Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing to ensure successful delivery of enterprise initiatives.

- Define project scope, timelines, deliverables, and success metrics; track progress using CRM and project management tools.

- Support new business development and account expansion by assisting with complex deal strategy, value positioning, and navigation of institutional decision-making processes.

- Serve as a senior escalation point for strategic accounts and ensure alignment between customer expectations and Caris operational performance.

- Represent Caris Life Sciences at the highest levels of customer leadership as a long-term precision medicine partner.

- Bachelor's degree in life sciences, business, or a related field.

- Minimum of 5-7 years of experience in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.

- Strong understanding of molecular diagnostics, next-generation sequencing (NGS), oncology workflows, and pathology/laboratory operations.

- Demonstrated success driving growth within complex, matrixed healthcare environments.

- Proven ability to influence without direct authority and lead cross-functional and field teams.

- Proficiency in CRM systems (e.g., Salesforce), reporting tools, and Microsoft Office Suite.

- Ability to successfully complete pre-employment processes, including background check, drug screening, and reference check.

- Experience supporting enterprise or health-system-level partnerships.

- Established relationships within academic medical centers or large integrated delivery networks.

- Strong analytical, organizational, and executive communication skills.

- Ability to sit or stand for extended periods while working remotely or on-site with customers.

- Ability to travel by air and automobile for customer meetings and regional responsibilities.

- Ability to lift and carry materials up to 25 pounds occasionally (e.g., presentation materials, equipment).

- All job-specific, compliance, and safety training will be assigned based on the responsibilities associated with this role.

- Ongoing training related to Caris products, systems, regulatory requirements, and commercial processes will be required.

- This position requires significant regional travel (approximately >50%).

- Evening, weekend, or holiday work may be required based on customer needs and business priorities.

- This role may require after-hours responsiveness for critical customer or enterprise issues.

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

- Highly competitive and inclusive medical, dental and vision coverage options - Health Savings Account for medical expenses and dependent care expenses - Flexible Spending Account to pay for certain out-of-pocket expenses - Paid time off, including: vacation, sick time and holidays - 401k match and Financial Planning tools - LTD and STD insurance coverages, as well as voluntary benefit options - Employee Assistance Program - Pet Insurance - Legal Assistance - Tuition Assistance