Product Operations Senior Lead Product Manager

The Product Operations Senior Lead Product Manager will be responsible for leading the creation and adoption of strategies to enable Cox Automotive Product team members to deliver best-in-class products. This role includes the management of shared product management discipline standards across Cox Automotive, managing initiatives which enable product management excellence, and supporting product readiness processes for key initiatives across the portfolio.

This role works cross-functionally with key partners in the product development lifecycle to define and operationalize best practices, develop learning and development programs, and drive adoption of enterprise standards. A core function of this role is embedding AI-first methodologies into how product teams discover, define, build, launch, and measure products, shifting the organization from AI-aware to AI-native.

The person in this role is part of the core team that identifies, develops, and administers a range of enterprise-wide initiatives designed to improve Product Operations across portfolios, and works to effect broad change. This is both a strategic and hands-on position requiring a proactive spirit, broad thinking, and strong problem-solving capabilities.

The ideal candidate has a strong background in working with matrixed teams to build relationships, understand needs, consult on the best ways to address them, all while driving change and improvement. They must have excellent communication skills and attention to detail, as well as the ability to think through broad needs across the enterprise.

They bring deep product management experience paired with genuine fluency in applied AI and a track record of operationalizing new ways of working.

- Maturing Product Management: Drive processes that improve product management maturity, skills, and consistency across Cox Automotive. Own and evolve the enterprise discipline framework including standards for discovery, specification, delivery, and post-launch measurement.

- AI-First Product Management: Lead the development and adoption of AI-first approaches to product management across CAPTG. Integrate AI tools (e.g., Claude, Pendo AI) into product workflows including discovery, research synthesis, specification writing, and launch readiness. Develop reusable playbooks, skills, prompts, and agents.

Serve as internal SME and evangelist for applied AI in product management.

- Enterprise Stewardship: Partner with Product Management, Product Readiness teams, and other teams internal to the Product COE and CAPTG to coordinate efforts and promote awareness for Product Operations initiatives. Catalyze behavioral change through knowledge sharing and compelling, thoughtfully curated resources that drive buy-in and adoption.

- Lead the adoption of AI-first approaches to product management, with working knowledge of LLMs (Claude preferred), prompt engineering, and agentic workflows

- Provide excellent service to internal clients / stakeholders, always seeking to add incremental value

- Think critically and broadly about how tools, processes, and standards can be integrated to create compounding value

- Teach others and illuminate best practices in a compelling way that drives buy-in and adoption

- Self-motivated, able to independently drive initiatives with minimal oversight

- Thinking and operating broadly across diverse teams/stakeholders, macro/enterprise-level thinking

- Excellent written and verbal communication skills; comfortable communicating at all levels including senior leadership

- Bachelor's degree in a related discipline and 8 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience; or 20 years' experience in a related field

- 5-7 years of experience in a Product organization directly in Product Management or a combination of Product Management and Product Operations

- Hands-on experience applying AI tools to real product management workflows with measurable results

- Direct involvement in driving continuous improvement and large operational change management initiatives

- Strong ability to build key business relationships and contribute to the enterprise vision at Cox Automotive

- Strong ability to assess capabilities, gaps, and build plans for addressing training needs

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.