Lead Solutions Architect

The Lead Solutions Architect provides architecture leadership for CenterWell Home Health programs and platforms, shaping conceptual and reference architectures, governing solution designs, and aligning delivery teams to cloud and data strategies. The scope includes high-priority initiatives as well as interoperability and provider-data integrations that span CenterWell and Humana Insurance.

As Lead Solution Architect, you'll be the senior individual contributor on a team with broad accountability across CenterWell's dispensing pharmacy portfolio - mail order, specialty, retail, and associated platforms. You'll own the architectural vision for complex, multi-system initiatives, shape how technology decisions get made, and act as a connective force between business strategy, engineering execution, and enterprise standards.

You will operate within CenterWell IT - Cross-CenterWell Architecture. You will collaborate with product, engineering, EA Activation, security, data, and operations. You will engage governance forums to enable Integrated Health across CenterWell and Humana Insurance.

- Quickly conduct structured knowledge transfer with existing architects and relevant stakeholders to capture critical in-flight designs and decisions. - Review current initiatives and establish an architectural roadmap aligned with organizational priorities. - Develop or refine reference architectures and design patterns for core platforms and solutions. - Collaborate with governance and compliance teams to validate designs against enterprise standards and regulatory requirements. - Define integration strategies and solution blueprints for key systems and data flows. - Establish architecture review processes and decision forums to support delivery readiness and quality assurance.

- Agent orchestration (tools/function calling, planning, memory, multi-agent collaboration) - Enterprise guardrails (security, compliance, responsible AI) - Robust MLOps/LLMOps practices for observability, evaluation, and cost/performance optimization - Proven ability to integrate AI systems with event-driven microservices, vector databases/feature stores, and CI/CD pipelines, while leading reference architectures and cross-cloud patterns that scale reliably. - Executive-level communication and stakeholder management across product, engineering, and enterprise functions.

- Architectural Leadership: Own end-to-end solution architecture for Home Health initiatives, translating business outcomes into composable designs across systems of experience, operations, and insight. - Reference Architectures & Patterns: Author and maintain reference architectures for data platform, clinical documents NLP, RPA/automation, and interoperability patterns; steward pattern reuse across CenterWell when applicable. - Governance & Compliance: Lead architecture checkpoints and risk reviews; ensure designs conform to enterprise guardrails and privacy/security requirements.

Participate in governance forums (e.g., ARB, TRB, MOR). - Delivery Enablement: Partner with product and engineering to convert conceptual designs into executable architectural runways; de-risk delivery with measurable non-functional requirements (NFRs). - Data & Integration Strategy: Define integration contracts and domain boundaries for provider data, EMR, and Snowflake/Databricks/Azure data platforms; ensure observability, lineage, and data protection. - Stakeholder Engagement: Collaborate with CenterWell leaders, EA Activation, security, and segment CIO teams; communicate decisions clearly to executives and delivery teams.

- Bachelor's Degree in Computer Science or a related field. - 8 years of progressive information technology experience directly related to architecture/engineering, information security, or other specialized technology field. - 5+ years of solution architecture experience with healthcare delivery or payer/provider ecosystems; proven delivery within regulated environments (HIPAA/PHI). - Hands-on architecture across Azure services and Snowflake/Databricks (data lake/data platform patterns, data sharing, identity & access, vault/secrets management). - Demonstrated leadership producing reference architectures and governing solution designs across multiple teams. - Strong competency in APIs/event-driven integration, security models, and NFRs (availability, performance, resilience). - Generative & Agentic AI, Multi-Cloud is a specialty of a seasoned Solutions Architect.

This expert has hands-on experience delivering generative and agentic AI on Google Cloud, Azure, and AWS. They leverage services like Vertex AI, Azure OpenAI, and Amazon Bedrock. Their expertise includes implementing production-grade capabilities, such as RAG, fine-tuning, prompt/knowledge management, and secure data integrations.

- Experience with clinical document NLP pipelines and automation/RPA in Home Health workflows (eligibility, authorization). - Familiarity with Home Healthcare solutions conceptual architecture and operating models and artifacts; ability to evolve them with measurable outcomes. - Knowledge of enterprise identity/access management flows and Azure group governance within tenants. - Experience participating in portfolio governance and activation forums (e.g., ARB, TRB, MOR) and translating those decisions into architectural runways.

- Agent orchestration: planning, tool/function calling - Long/short-term memory and context management - Multi-agent collaboration and role assignment - Human-in-the-loop review and overrides workflow - Safety guardrails, policy enforcement, governance - Telemetry: tracing, evaluation, A/B testing - Reliability: retries, fallbacks, deterministic handoffs - Tool ecosystem integration (APIs, MCPs)

- Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense. - A minimum standard speed for optimal performance of 25×10 (25 Mbps download × 10 Mbps upload) is required. - Satellite and Wireless Internet service is NOT allowed for this role. - A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information