Capital One

Senior Manager, Product Manager-Small Business Bank Digital Servicing

$201K–$229KFull-time · Richmond, VA
✓ Verified live on the employer's own system · added 8 days ago
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Mid-level · 4+ yrs exp

Requirements

Education: Bachelor's degree

Experience: 4+ years

Skills & tools

AccountingCoachingTeam LeadershipEconomicsOperationsData AnalysisProgrammingMarketing
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Full job description

At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head.

In the Small Business Bank, our customers are the lifeblood of the US economy, making up 99% of businesses in the US and accounting for 44% of the country's GDP. We've built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do.

We are looking for a Senior Product Manager to lead our Digital Servicing Product team in Capital One Small Business Bank. In this role, you will define, build, and accelerate digital experiences in our web and mobile app that enable us to serve small business customers quickly and in a well-managed way. Your role will be equal parts coach, visionary, and problem solver, and you will be responsible for leading a high-impact, mobile team, co-creating a vision for the future, gaining broad stakeholder alignment, and guiding cross-functional teams to deliver exceptional value while knocking down all the things that slow us down.

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

- A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

- Bachelor's degree in any field and at least 4 years of Product Management experience

- Experience translating business strategy and analysis into consumer facing digital products

McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management; $164,800 - $188,100 for Manager, Product Management

New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management; $179,700 - $205,100 for Manager, Product Management

Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management

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This posting was published by Capital One on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.