Syneos Health

Associate Dir, Proposals/RFIs

$97KFull-time · Remote, IL
✓ Verified live on the employer's own system · added 28 days ago
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WritingQuality AssuranceSecurityTeam LeadershipManagementMaintenanceBrandingOperations
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Full job description

- Serves as the content governance lead, establishing editorial standards, taxonomy, metadata, content lifecycle processes, and quality controls to ensure consistency, compliance, and usability across the enterprise content library. - Partners with proposal managers, strategic writers, RFI managers/analysts, business development, SMEs, product teams, and functional leaders to curate, develop, review, and maintain reusable proposal content that supports proposals, RFIs, RFPs, due diligence questionnaires, security questionnaires, and other customer response documents. - Develops and executes long-term content strategies that improve content quality, reuse, searchability, and accessibility while aligning with organizational objectives and leadership priorities. - Oversees ongoing content maintenance, ensuring library content remains accurate, compliant, customer-ready, and aligned with current products, services, capabilities, branding, and regulatory requirements. - Establishes editorial review processes to ensure content meets quality standards for clarity, consistency, tone, grammar, messaging, and technical accuracy prior to publication. - Collaborates with proposal operations and technology teams to optimize content management platforms, knowledge repositories, search capabilities, taxonomy, metadata, and AI-enabled content tools to improve content discoverability and response efficiency. - Identifies content gaps, analyzes content usage and performance metrics, and prioritizes development of new content assets to improve proposal quality, response speed, and win support. - Acts as a content ambassador across the organization, promoting best practices for content development, governance, reuse, and continuous improvement while strengthening partnerships between proposal teams, SMEs, and business stakeholders. - Monitors content health through key performance indicators such as content utilization, freshness, quality, reuse rates, and user adoption, providing regular updates and recommendations to leadership. - Leads departmental initiatives focused on content modernization, process optimization, knowledge management, and continuous improvement to enhance proposal efficiency and overall customer response quality. - Supports proposal teams by providing editorial guidance, content recommendations, and strategic content support for high-priority pursuits and complex client requests as needed. - Participates in cross-functional initiatives and performs other work-related duties as assigned.

Minimal travel may be required (up to 25%).

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