Enterprise Account Manager, Comcast Business

Job Summary Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers.

Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services.

Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives.

Job Description Core Responsibilities Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.

Renew customer contracts to protect and grow existing revenue streams. Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.

Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products, as appropriate.

Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment.

Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.

Position and sell Comcast Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.

Management of existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives.

Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Skills Business, Identifying Sales Opportunities, MEDDIC, Qualification Development, Sales Development, Sales Proficiency Compensation Primary Location Pay Range: This job can be performed in California with a good faith estimated pay range upon hire of $64,755.86 - $92,228.04 USD.

Targeted Commission: $30,000.00 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.

Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.