Sr. Director, Wealth Management- Philadelphia, PA

- Oversight and management of an assigned group of Wealth Management Advisors.

- Grows and maintains strong client and participant relationships evidenced through increased wallet share, product appropriateness, and net promoter scores.

- Ensures the delivery of a seamless client experience through coaching the team to adopt the prescribed engagement practices. In support of ensuring an optimal experience for clients and participants, will establish relationships across all touch points (NCC, Retail Operations, Technology, etc.) to ensure advocacy for client/participant needs.

- Ensures client facing advisors are utilizing TIAA's broad range of resources, including estate planning, portfolio management, and insurance planning.

- Evaluates and assigns Advisors appropriate books of clients; assists Advisors in reviewing planning and advice cases for complex client accounts.

- Implements appropriate strategies to increase market share

- Assists leaders in charting strategy and direction for the wealth management group. Develops and maintains a good understanding of TIAA's competitors within the individual and institutional landscape.

- Manages the performance of team leaders through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional Institutional Retirement strategies and to foster manager engagement, motivation, and development. Educational Requirements

- 8+ Years Required; 10+ Years Preferred FINRA Registrations

- SRC Indicator: Series 7; Series 63; Series 65; Series 66; Series 24 or Series 9/10 Physical Requirements

Business Development, Client Relationship Management, Collaboration, Consultative Communication, Continuous Improvement Mindset, Due Diligence, Practice Management Strategy, Prioritizes Effectively, Quantitative Analysis, Retirement Planning Selling, Sales, TIAA Products/Services Acumen, Wealth Management