Enterprise Sales Development Representative

What You'll Do (Responsibilities): Your focus will be on intentional, strategic engagement and direct pipeline accountability within the Enterprise market.

- Business Development Support: Support in the development of new mega enterprise business to sell Service Titan's product and services through relationships, cold calling, trade shows, and conferences.

- Pipeline Generation: Generate new business opportunities through outbound cold calling campaigns, generating pipeline to hit an individual quota and conversion metrics per company standards.

- Sales Cycle Support: Act as a support contact for prospects throughout the sales cycle.

- Campaign Management: Coordinate meetings with various internal stakeholders and prospective customers; project and manage open campaigns/sequences via email, task, and call completion.

Qualification: Contact and qualify in-bound leads, complete needs assessment, and schedule demos for sales consultants.

- Needs Assessment: Identify client needs and collect appropriate products/services for client needs.

- Deal Organization: Assist in sales collateral and deal organization throughout the sales process to progress deals in a positive direction.

- Internal Collaboration: Work with internal resources to include Solution Engineering, Partnerships, Pro Products, Client Services, FP&A, and the Product teams.

- Market Awareness: Proactively seek new business opportunities in the market and stay up to date with new products/services and new pricing/payment plans.

- Team Alignment: Report to the Sales Development Supervisor and work closely with the team focused on Strategic Accounts.

This role requires proven experience and an understanding of complex, enterprise-level sales cycles.

- Sales Experience: 3+ Years of SDR experience with calling into large accounts required, 5+ years of industry experience preferred.

- Enterprise Expertise: Expertise in working with large complex organizations and providing executive management support at the highest levels.

- Communication: Excellent interpersonal, communication, and presentation skills.

- Agility: Ability to multi-task in a fast-paced environment.

- Technical Proficiency: Strong skills on presentation products; Microsoft Word/Excel/Powerpoint or Google Suite Docs/Sheets/Slides.

- Education: High school diploma is required, Bachelor's degree is strongly preferred.

Our Investment in Your Success: We invest in high-performing individuals by providing the structure and opportunities for professional excellence.

- Growth Through Exposure: Thrive in an environment where you are constantly exposed to and learn from our top sales executives. We provide the resources and opportunity; your proactive approach will pave the way for advancement into roles like Sales Executive or Sales Leadership.

- High Earning Potential: Your proven hard work is directly rewarded with a highly competitive and generous compensation package.

- Master Our Tech Stack: Utilize and receive training on advanced sales tools including Salesforce, Gong, and other Enterprise-focused enablement technologies.

Hybrid Schedule: Our policy states that if you are within ~40 miles of a Hub office, you will be required to work from the office 1-2 days a week.

A Note on the Application & Hiring Process: When you submit your application for the Strategic Development Manager (SDM) position, your candidacy will be considered for all available SDM opportunities across our entire organization, which includes ServiceTitan and its key subsidiaries: Aspire, FieldRoutes, and Convex.

Our dedicated recruiting team operates centrally to review candidates for these multiple sales verticals. This ensures your application receives maximum exposure and that we match your skills and career interests to the team with the greatest business need and best fit.

The final hiring decision and offer of employment will specify the exact company (ServiceTitan, Aspire, FieldRoutes, or Convex) and sales vertical you will be supporting.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply.

We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws.

For candidates in the United States, the good faith hourly rate estimate for this role is

Zone 1: $33.85 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA

Zone 2: $31.60 USD Applicable for: All other US locations. This role is also eligible for a variable commission plan.