Software Engineering Mgr. - Corporate Banking - PINACLE Application

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As a Software Engineering Manager within PNC's Corporate Banking and Site Reliability Engineering Center, you will be based at one of the following IT Hubs: Phoenix, Arizona; Denver, Colorado; Dallas, Texas, Birmingham, AL; Cleveland, Ohio or Pittsburgh, Pennsylvania.

PNC is seeking a Corporate Banking Client Interface Application Manager to lead the support, stability, modernization, and continuous improvement of critical payment platforms. This role will be responsible for leading the support, stability, modernization, and continuous improvement of mission-critical payment platforms supporting domestic, international, instant, and digital asset payments for the PINACLE Application/Platform.

Technology Leadership: - Manage and support enterprise payment applications and integrations. - Lead a Global 24x7 Operation; manage distributed teams supporting critical systems around the clock. Participate in leadership escalation and on-call rotations to support major incidents, critical production events, and operational continuity. - Provide after-hours operational leadership and on-call support.

Participate in an on-call leadership rotation supporting critical production services, major incidents, and high-severity customer-impacting events. Availability outside standard business hours, including evenings, weekends, and holidays, may be required to support incident response, change events, escalations, and business continuity needs. - Oversee application releases, change management, production implementations, and disaster recovery testing. - Establish monitoring, observability, and proactive issue detection capabilities. - Develop automation solutions to improve operational efficiency and reduce manual intervention. - Ensure compliance with enterprise architecture, security, audit, and regulatory requirements.

Stakeholder Management: - Act as primary liaison between business stakeholders, payment operations, vendors, and technology teams. - Communicate application health, risks, incidents, and strategic initiatives to senior leadership. - Collaborate with external payment networks, vendors, and clearing organizations.

Required Technical Skills: Core Technologies - Java / J2EE - UNIX / Linux - Oracle SQL and DB2 - IBM MQ - NDM / Connect:Direct - Web Services (SOAP/REST APIs) - CA7 Scheduling - Elastic Search - OBIEE / Oracle Analytics Server (OAS)

Corporate Banking Applications: - Java-based microservices - OpenShift Container Platform (OCP) - MongoDB - Kafka - IBM MQ

Monitoring and Operational Support: - Application monitoring and alerting tools - Log analysis and observability platforms - Performance tuning and capacity planning - Incident, problem, and change management processes

Leadership Expectations - Lead geographically distributed support and engineering teams. - Drive operational excellence and service reliability. - Mentor team members and develop payment-domain expertise. - Manage vendor relationships and technology roadmaps. - Handle executive communication during critical incidents and major initiatives. - Champion automation, modernization, and continuous improvement initiatives.

- Manages development projects, development teams and application support functions. - Oversees multiple application programming and analysis projects which include development, installation and maintenance of application programs. - Monitors and maintains adherence and compliance to quality standards on an ongoing basis. - Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs. - Analyzes applications to ensure that all systems that are developed, meet business needs and specifications.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. - Live the Values - Role models our values with transparency and courage. - Enable Change - Takes action to drive change and innovation that will transform our business. - Achieve Results - Takes personal ownership to deliver results.

Empowers and trusts others in decision making. - Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Site Reliability Engineering, Software Solutions, User Experience (UX) Design

Competencies Agile Development, Application Delivery Process, Application Development Tools, Coaching Others, Design Thinking, IT Environment, Software Process Improvement (SPI), System Testing

Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Generally, this opening is expected to be posted for two business days from 07/14/2026, although it may be longer with business discretion.