Senior Business Systems Analyst - Mainframe

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As a Senior Business Systems Analyst within PNC's Lending Tech organization, you will be based in Pittsburgh PA, Philadelphia PA, Dallas TX, Strongsville OH or Birmingham AL.

Seeking a Business Systems Analyst to support business and technology initiatives by translating business needs into clear, actionable system requirements. This role partners closely with stakeholders, product owners, and technology teams to drive solutions that align with business objectives. The ideal candidate is a self-starter with a proactive, solutions-oriented mindset and experience working in mainframe environments or a strong willingness to learn.

- Gather, analyze, and document business and system requirements through stakeholder interviews, workshops, and working sessions - Create clear, well-defined user stories, acceptance criteria, and supporting documentation for Agile delivery teams - Partner with technology teams to support solutions leveraging mainframe systems, including understanding data flows, interfaces, and downstream impacts - Act as a liaison between business partners and IT to ensure requirements are accurately understood and delivered - Proactively identify gaps, risks, and improvement opportunities, offering solution-based recommendations - Support testing, validation, and implementation activities to ensure solutions meet business needs

- Experience as a Business Systems Analyst or similar role - Direct mainframe experience or demonstrated ability and willingness to learn mainframe technologies - Strong experience gathering and documenting business and functional

requirements - Hands-on experience creating user stories in an Agile environment - Self-starter mentality with the ability to work independently and manage priorities - Proactive, solutions-based approach to problem solving

- Experience working in Agile or hybrid Agile environments - Familiarity with financial services or enterprise-scale systems - Strong communication and stakeholder management skills

Preferred Skills Application Development, Business Management, Business Systems Analysis, CICS COBOL, Customer Solutions, Design, Group Problem Solving, Mainframe Technologies, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis

Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Generally, this opening is expected to be posted for two business days from 06/15/2026, although it may be longer with business discretion.