Data Exchange Analyst II

Are you a problem solver who enjoys diving into data requirements, is excited by difficult modeling challenges and possesses good interpersonal skills to effectively interface between technical and business teams? Is a culture where "We do the right thing," "We believe people count," "We courageously shape our future together" and "We go above and beyond for the people we serve" important to you?

If so, Guardian is seeking a Data Exchange Analyst II to provide triage and support to our internal and external partners. This role develops, reviews, and maintains workflows and procedures related to all EDI functions.

A self-starter who is fueled by collaboration, able to transform conceptual thinking into executable insights who thrives in partnering across the company with software developers and data engineers, and with external benefit administration companies.

- A history of identifying and resolving procedural gaps within complicated multi-step workflows

- Experience working with Benefit Administration platforms is a plus: Employee Navigator, Workday, Plansource, ADP, Hello Flock, Rippling, Paylocity, etc.

- Strong ability to manipulate data files to create output in various formats: 834, CSV

- Exhibited flexibility in handling multiple tasks, responding rapidly to changing priorities and working within tight deadlines.

- Experience working with API connections (HTTP, REST, Web API, etc.)

- Ability to function in a team environment and build strong working relationships

- Design and maintain robust and effective internal workflows.

- Provide day-to-day support to our front line of EDI Business Process Analysts

- Assists other team members when necessary to meet established deadlines and customer expectations.

- Coordinate validation of requirements with third-party administrators

- Support third-party administrators, external customers, and internal processing areas by trouble shooting data and processing issues.

- Coordinate and develop implementation strategy with third-party administrators for different EDI/API connection types (Plan Level, EOI, Member Eligibility)

- Supply third-party administrators and/or plan holders plan and data specific requirements based upon Guardian's internal systems and standards.

- Work with third-party administrators to understand their abilities to pass us data and provide solutions to situations/formats outside of Guardian's standards.

- Respond to internal and external inquiries regarding connection(s)

- Service customers to meet their needs. Involves receiving and returning calls in a timely manner and responding promptly to e-mails from both internal and external customers.

- Attend relevant training, job sharing, mentoring and establishing personal networks.

Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.