Senior National Account Manager

ESSENTIAL DUTIES AND

RESPONSIBILITIES: Manage the largest existing and new clients within assigned group. Manage and assist clients with solutions and enhancements for their programs.

Implement program changes and work closely with a variety of business partners to bring the product/program to market. Manage enhancements and functionality rollouts for existing products/programs and services.

Manage change requests, marketing requests and exception requests from clients. Participate in the development and maintenance of the strategic plan for the department.

Works with cross-functional teams of internal and external business partners on complex issues related to product development, implementation and ongoing servicing.

Deliver timely resolution of issues in partnership with business partners such as IT, Operations, Business Controls, Compliance Financial Crimes, Accounting and Vendors.

Conduct research on competitor practices to ensure that our program's products and services are completive in terms of features and pricing, and that quality service is being provided.

Ensure that our programs are designed and managed to minimize both financial and reputational risk to the Bancorp. Monitor industry trends, including reading industry periodicals, web sites and other materials necessary to be an industry expert.

SUPERVISORY

RESPONSIBILITIES: May be asked to lead/mentor other team members. May have responsibility in future for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's degree with an emphasis on Business, Finance or an equivalent combination of education and experience Minimum 6-8 years' experience in Banking or Account Management Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame.

Self-motivated. Team-oriented. Works with minimal supervision.

Capacity to quickly develop deep technical understanding of mobile wallet and digital payment processing, technology and capabilities Broad understanding of the Payments industry and supporting business systems Highly skilled in Windows based software programs (Outlook, Word, Excel, PowerPoint) Excellent analytical, presentation skills, written and oral communication skills All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made.

All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently.

This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.

Senior National Account Manager Total Base Pay Range 82,100.00 - 172,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other.

In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

LOCATION -- Virtual, Ohio 00000 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.