Senior Configuration Management Engineer

Are you passionate about maintaining the backbone of enterprise IT services and systems? Join Uline as a Senior Configuration Management Engineer, where you'll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across our technology landscape. Use your expertise to translate data into a trusted resource that supports IT operations and informs decisions across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

- Own and manage the CMDB, ensuring data is accurate, current and properly documented.

- Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.

- Improve data accuracy by implementing automated workflows, discovery tools and system integrations.

- Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.

- Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.

- Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.

- 10+ years of IT experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.

- Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.

- Strong problem solving, analytical and decision-making skills.

- On-site café and first-class fitness center with complimentary personal trainers.