Club Manager (Southwest & Central Houston Areas)

- Effectively recruit, hire, train and develop a high performing staff consisting of Assistant

- Managers, Member Service Representatives, and Fitness Instructor.

- Lead by example and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follow superior customer service guidelines.

- Monitor and oversee employee payroll and scheduling ensuring the club is adequately staffed at all times.

- Ensure that all issues within the club and online, involving both employees and members, are addressed in an appropriate, respectful, and timely manner.

- Manage disciplinary/termination activities. Prepare all HR related forms and send to Corporate HR team in timely manner.

- Involved in all front desk related activities including answering phones in a friendly manner, assisting members with a variety of tasks, checking in members, new member sign-up. Touring perspective. Facilitate all member requests, issues, and questions.

- Ensure prompt opening/closing of gym following proper protocols.

- Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.

- Determine and communicate equipment repair in a timely manner.

- Manage marketing efforts by ensuring that staff are aware and trained on all marketing promotions to meet or exceed revenue goals.

- Responsible for completing reports (weekly, monthly, annually).

- Subject to work at any Planet Fitness location within Houston Fitness Partners franchise.

- Superior customer service skills, preferably in the fitness industry.

- Experience working as an Assistant Manager at Planet Fitness is a plus.

- Strong problem resolution skills, hardworking, enthusiastic, and energetic!

- Willing to become CPR/AED Certified prior to gaining employment and maintain your certification while employed.

- Continual standing and walking throughout the club to accomplish tasks during shift.

- Ability to work 3rd shift (overnight) alone, in the event overnight staff is unavailable

- Frequent cleaning and sanitizing of equipment and facilities.

- Some bending, twisting, and reaching are required to accomplish tasks.

- Medical, Dental, and Vision Insurance for Full-time staff (work a minimum of 30 hours per week).

- 15 days of Paid Time Off (PTO) annually and select holidays

As part of our hiring process, we use the E-Verify system to confirm that new employees are legally authorized to work in the United States.

Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme.

Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.