Senior Program Manager, Risk & Fraud

duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role: 5 years of program management, or related, experience 3+ years in Risk, Fraud, or Trust and Safety.

Operations experience a plus. SQL proficiency is a plus. You operate with a high degree of autonomy in program and project management, from clarifying goals and scope to building plans, running execution, and closing the loop with clear, proactive communication.

You have a proven track record of leading cross-functional programs where you've balanced multiple partners, timelines, and constraints. You are data-driven, comfortable partnering with Analytics and using dashboards or queries to size problems, track progress, and evaluate impact; you use data and experimentation to inform decisions, not just intuition.

You communicate with clarity-both in writing and verbally-tailoring the level of detail for different audiences and making risk tradeoffs understandable to partners at all levels.

You maintain composure in high-stress situations, especially during live incidents or emerging fraud waves, calmly organizing teams and driving focused execution.

You are relentlessly curious, always asking "How could this be better? Easier? More efficient?" and turning that curiosity into concrete proposals and delivered improvements.

Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like.

As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you!

So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity.

We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law.

If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy, Inc., founded in 2005, is the global marketplace for unique and creative goods. Our mission is to keep commerce human, and we're committed to using the power of business to strengthen communities and empower people.

We connect millions of buyers and sellers from nearly every country in the world. Buyers come to Etsy to be inspired and delighted by items that are crafted and curated by creative entrepreneurs.

For sellers, we offer a range of tools and services that address key business needs. Let's keep in touch! We'll share #LifeAtEtsy updates catered to your location and experience.