Adult Services Program Supervisor

Position

Overview: The Harris County Guardianship Program serves as legal guardian for incapacitated adults. Under the supervision of the Adult Services Program Manager, this position provides direction and supervision to case managers providing integrated social services for clients declared wards of Harris County.

Duties &

Responsibilities: Provides clinical guidance on case management issues to direct services of case management staff. Monitors casework to ensure effective and efficient service delivery for wards.

Reviews wards' physical, mental, and emotional well-being to ensure proper placement and treatment is being delivered. Monitors the ongoing field activities of the case managers.

Conducts monthly case audits to ensure compliance with Council on Accreditation and Guardianship Standards, program policies, and the Estates Code.

Conducts quarterly site visits. Serves as the supervisor on call as scheduled. Acts as Unit Manager to case managers who are certified guardians.

Conducts unit meetings on a regular basis to monitor compliance with program objectives, Guardianship standards, and program policies and procedures.

Selects, supervises, and evaluates assigned staff. Conducts or oversees staff conferences, six-month performance evaluations, initiates and implements disciplinary actions as warranted.

Provides for the training and motivation of staff development in order to make full use of individual capabilities and to meet changing system demands.

Acts as a Certified Guardian Manager to case managers who are provisionally certified guardians. Ensures adherence to the program policies and procedures by reviewing case documentation, generating reports, and analyzing data.

Meets deadlines for submitting reports and information as required by applicable state law and local court rules. Serves as liaison between program and community partners, including vendors, other agencies, and the Probate Courts.

Conducts community presentations on the Guardianship Program. Serves on agency and program committees. Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net Requirements Education: Bachelor's degree majoring in Social or Behavioral Sciences, Social Work, Public Administration or a related field from an accredited college or university Experience : Minimum three (3) years of full-time paid work experience in case management working with adults in a Social Services setting.

Minimum two (2) years of supervisory experience in a Social Services setting. Training and experience using a personal computer with a variety of software such as Microsoft Outlook, Microsoft Word, and Microsoft Excel.

Licensure: Reliable transportation with a valid Texas driver's license and auto liability insurance. Must pass the Judicial Branch Certification Commission's criminal history check to be certified as a Guardian Case Manager and obtain and maintain a Provisional Guardianship Certification within two (2) months of hire. (Failure to obtain and maintain the certification will result in termination of employment.) Certification as a Texas Certified Guardian by the Judicial Branch Certification Commission or the ability to obtain such certification within one (1) year of employment. (Texas Government Code Chapter 155).

Knowledge, Skills & Abilities: Knowledge of management and supervisory principles and practices, including program planning, contract requirements, budgeting, direction, coordination, and evaluation.

Knowledge of principles, practices, and techniques of case management and administration, case management documentation and records management.

Skill in emphasizing, valuing, and dealing successfully with the special capabilities, distinctive cultural histories, and unique needs of people of various socio-economic, ethnic, and cultural backgrounds.

Skill in analyzing, interpreting, and applying Texas Estates Code and Guardianship Standards. Must have good written and oral communication skills.

Be self-discipline and dependable. Meets deadlines to complete projects and assignments. Multitask and work independently.

Contributes effectively to the accomplishment of team or work unit goals, objectives, and activities.

Maintains the highest standards of ethical behavior, exercising honesty and integrity, respect, confidentiality, and fairness in the execution of their official responsibilities.

Establishes and maintains effective relationships with residential facilities, care providers, family members, benefit carriers, government officials and departments, community partners and resources, and the public.

NOTE : Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information Position Type, and Typical Hours of Work: Full-time | Regular Monday - Friday | 8:00a.m. - 5:00p.m. Salary/Location: Based on 26 Pay Periods Plus, Mileage Reimbursement 2525 Murworth Drive, Houston, TX 77054 Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions: Health & Wellness Benefits Medical Coverage Dental Coverage Vision Coverage Wellness Plan Life Insurance Long-Term Disability (LTD) Insurance Employee Assistance Program (EAP) Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Paid Time Off (PTO) Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service) Eleven (11) County-observed holidays One (1) floating holiday per year Paid Parental Leave* Sick Leave Retirement Savings Benefit 457 Deferred Compensation Plan The following benefits are available to Harris County employees in full-time and select part-time positions: Professional learning & development opportunities Retirement pension (TCDRS defined benefit plan) Flexible work schedule* METRO RideSponsor Program* * Participation may vary by County department.

The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time.

Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed. For plan details, visit the Harris County Benefits & Wellness website: www.benefitsathctx.com 01 Which of the following best describes your highest level of education completed as it relates to this position?

Qualifying information must be documented in the Education section of your application. High School or GED diploma Associate Degree Bachelor's Degree Master's Degree or higher None of the above 02 If you selected a college degree in response to the previous question, which of the following best describes your major?

Social Sciences Behavioral Sciences Social Work Public Administration Other related field Unrelated Field N/A; No Degree 03 Please describe your educational background including level of education completed, area of study and completed major and minor programs. 04 Which of the following best describes your verifiable full-time paid work experience in case management working with adults in a Social Services setting? (To be considered, qualifying experience must be documented in your application's employment history) Less than three (3) years Three (3) years or more but less than four (4) years Four (4) years or more but less than five (5) years Five (5) years or more I do not have this experience 05 Which client population(s) did you provide case management services for? (Select all that apply.) (To be considered, qualifying experience must be documented in your application's employment history) Seniors (65+) Adults with Intellectual and Developmental Disabilities (IDD) Adults with Serious Mental Illness Hospital Patients Nursing Home Residents General Adult Population Children/Youth Other (Please specify below) None of the above 06 Please provide the dates of employment during which you obtained full-time paid work experience in case management working with adults in a Social Services setting.

Provide the month and year that began and ended the experience. Example: "January 2020 - December 2023" If this experience is not clearly documented in the Work Experience section, your application will be disqualified.

If you do not have this experience, type "N/A" in the space provided. 07 Which of the following case management duties were a regular part of your job? (Select all that apply.) (To be considered, qualifying experience must be documented in your application's employment history) Conducted client assessments Developed individualized service plans Coordinated referrals Monitored client progress Maintained case documentation Conducted home visits Coordinated with healthcare providers Crisis intervention Determined eligibility for services None of the above 08 Which of the following best describes your verifiable supervisory experience in a Social Services setting? (To be considered, qualifying experience must be documented in your application's employment history) Less than two (2) years Two (2) years or more but less than three (3) years Three (3) years or more but less than four (4) years Four (4) or more years I do not have this experience 09 Please provide details about your verifiable supervisory experience in a Social Services setting.

Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) If you do not have this experience, please type "None" in the space provided. 10 Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook).

Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data.

Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code.

Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports.

Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms.

Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup.

Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.

Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel.

Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

Advanced Intermediate Basic Entry Level Not proficient 11 This role requires a Valid Driver's License (Texas upon hire) Do you have a Valid Driver's License?

Yes, I have a Valid Texas Driver's License Yes, I have a Valid Driver's License but understand I must obtain a Valid Texas Driver's License prior to start date No, I'm not interested Required Question Employer Harris County Address 1111 Fannin St Ste. 600 Houston, Texas, 77002 Phone 713-274-5445 Website https://www.governmentjobs.com/careers/harriscountytx Apply Please verify your email address Verify Email Career Opportunities Account Privacy Policy Terms Of Use Accessibility Statement Privacy Settings Copyright