Senior Director, Strategic Accounts - Meta

The Senior Director, Strategic Accounts - Meta plays a critical role in driving Ciena's growth with our most strategic customers. This leader brings operational rigor, commercial excellence, and a customer-first mindset to define and execute go-to-market strategies that accelerate bookings, revenue, and market share. The role combines hands-on executive customer engagement with global sales leadership, ensuring sustained success across complex, high-value accounts.

- Lead all aspects of the GCE (Global Customer Engagement) activities for the GCN (Global Cloud Networking) Meta account for Ciena. - Develop strong customer relationships that neutralize competitive infiltration into the Meta account while creating an exceptional customer experience with Ciena. - Identify & drive new business initiatives that increase Ciena's market share and drive long-term growth for our optical and high-speed connectivity portfolio across market segments. - Build & implement strategic account plans that best position Ciena to maximize its revenue and margins in line with Ciena's strategic direction. - Maintain industry knowledge of the competitive landscape. - Work collaboratively within the sales & engineering teams as well as cross-functional teams to build winning sales, product, engineering and marketing strategies. - Identify, develop and evolve networking solutions which influence and/or support Meta's connectivity requirements across Core, Metro, Edge, Inside the Data Center and Submarine applications. - Identify, consolidate & prioritize feature requests for strategic sales opportunities while ensuring follow-up on innovations needed to create measurable impact on overall company success. - Provide leadership and guidance for the account's sales and sales engineering team members, while working closely with R&D, PLM and Commercial primes to achieve our growth objectives. - The role is Global and will require flexibility to travel frequently to engage with Meta stakeholders and decision makers.

- 15+ years of progressive experience in senior sales leadership roles within telecommunications, networking, or a closely related technology industry - Proven success owning and growing strategic or global accounts with responsibility for significant revenue and margin targets - Demonstrated ability to lead and scale world-class, geographically distributed sales teams - Extensive experience engaging, influencing, and negotiating with executive-level customer stakeholders - Telecom infrastructure (preferably optical and/or routing and switching) experience and/or large network (service provider) footprint complex sales - Understand hyperscaler business - Running large accounts that have oversized influence on the company's revenue - Strong commercial acumen with a track record of driving revenue growth, market share expansion, and gross margin improvement - Exceptional communication, collaboration, and stakeholder-management skills - Bachelor's degree required; advanced business degree or equivalent experience strongly preferred

- Direct experience managing Strategic Accounts with complex, multi-year investment cycles - Balanced background selling both directly and through partners or indirect channels - MBA or equivalent advanced business education - Experience driving transformational platform refresh or replacement programs within customer networks - Demonstrated ability to introduce innovative approaches that deliver value beyond the scope of the role

The annual total target compensation pay range for this position in California is $418,000 - $667,800 USD. This includes both base and incentive compensation.