Associate Director of Technology

- Designing an expedited system process flow to meet a demand for faster aid application turnaround during a high-volume packaging season.

- Determining the best way to utilize system resources to comply with a new federal reporting requirement with accuracy and efficiency.

- Refining the logic behind a customized financial aid award notification process to accommodate separation of direct and indirect costs in the student budget.

- Managing the department's testing of quarterly regulatory updates to financial aid software.

- Translate business processes into system requirements and/or development of systems solutions.

- Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs.

- Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system issues.

- Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation.

- Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing.

- Advise users requiring assistance in solving complex problems or issues regarding management and business systems.

- Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users.

- Liaise with external vendors or partners in support of business systems, which may include system development, implementation and/or operations.

- Coordinate the implementation of new or modified business systems.

Bachelor's degree and five years relevant experience or a combination of education and relevant experience.

- Knowledge of computer system capabilities, business processes, and workflow.

- Experience with enterprise applications and understanding of database driven applications.

- Strong understanding of the software development life cycle.

- Knowledge of principles and techniques used in conducting management studies and in systems analysis.

- Current knowledge of rapidly changing computer technology.

- Skill in conducting interviews and facilitating group meetings.

- Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.

- Strong listening, negotiation and conflict resolution skills.

- Proven problem solving and analytical thinking and ability to approach problems logically and systematically.

• Translate business processes into system requirements and/or development of systems solutions.

• Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs.

• Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system issues.

• Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation.

• Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing.

• Advise users requiring assistance in solving complex problems or issues regarding management and business systems.

• Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users.

• Liaise with external vendors or partners in support of business systems, which may include system development, implementation and/or operations.

• Coordinate the implementation of new or modified business systems.

Bachelor's degree and five years relevant experience or a combination of education and relevant experience.

• Knowledge of computer system capabilities, business processes, and workflow.

• Experience with enterprise applications and understanding of database driven applications.

• Strong understanding of the software development life cycle.

• Knowledge of principles and techniques used in conducting management studies and in systems analysis.

• Current knowledge of rapidly changing computer technology.

• Skill in conducting interviews and facilitating group meetings.

• Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.

• Strong listening, negotiation and conflict resolution skills.

• Proven problem solving and analytical thinking and ability to approach problems logically and systematically.