Assistant General Manager

Job Description Primary Responsibilities Knowledge to review and analyze P&L statement Provide GAS3 selling experience for DIY and DIFM customers Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc.

Ensure high standards of customer service including prompt handling of any complaints for product and operational standards Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) Weekly scheduling process Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Parts and automotive system knowledge skills ASE P2 certified or ASE ready equivalent Ability to execute and train advanced solution, project and product quality recommendations Ability to source from numerous places including special order, FDO, second source, etc.

Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Essential Job Skills Necessary for Success as an Assistant General Manager Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management Use Microsoft software effectively (Word, Excel required - PowerPoint preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statement (P&L) Hold others accountable, inspect work quality and give feedback in a way that is inspiring Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets an Assistant General Manager up for Success 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment Successful experience managing profitability; proven financial and business acumen Education High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred Certificates, Licenses, Registrations ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.

The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

We comply with all applicable federal, state, and local laws. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.