Full Time Assistant Store Manager

- Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience

- Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate

- Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience

- Shares feedback from customers with the leadership team to improve the overall customer experience

- Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)

- Delivers an engaging, positive and authentic customer experience with all customers

- Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience

- Holds self and others responsible for the accomplishment of all operational tasks

- Coaches and provides feedback on Sales Associate's performance

- Supports associate engagement by recognizing and rewarding outstanding performance

- Provides direction to associates to ensure understanding of company directives and standards

- Prioritizes and delegates tasks to meet all operational needs

- Supports and executes visual directives and maintains visual standards set by the company

- Maintains merchandise flow, filling and presentation standards throughout the store and stockroom

- Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience

- Ensures all store associates follow all policies, procedures and all Safety Program practices

- Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends

- Inspires and motivates others by consistently exhibiting core value behaviors

- Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

- Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.

- Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.

- Serve as a Pacsun advocate in the industry and marketplace.

- Recruit, identify, develop, and retain talent that delivers performance excellence.

- As a manager, serve as a leader of company culture, norms, and conduct.

- Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

- The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.

- The associate must frequently sit/stand for long periods of time and climb ladders as needed.

- While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.

- Ability to maneuver around sales floor, stockroom and office areas.

- Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

- Ability to work in open environment with fluctuating temperatures and standard lighting.

- Hotel, Airplane, and Car Travel may be required SM and above roles only.

This is a full-time position. Ability to work 32-40 hours a week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.