Standardized Patient Program Manager

Job Summary Works independently with a reporting line to the Director of Operations, Clinical Performance Center and Standardized Patient Education Program, Director of Medical School Education, and the Faculty Medical Director of the Clinical Performance Center.

Manages the Standardized Patient (SP) program and oversees the training and supervision of the standardized patients to participate in the education of medical students and health professionals and to support the teaching, assessment and evaluation of the curriculum as defined by the faculty.

Participates in the administration of the clinical skills courses as it relates to standardized patients and all Clinical Performance Center activities.

Responsibilities Standardized Patient (SP) Training and Program Management Recruit, screen, train, and supervise standardized patients according to methodological standards.

Develop training manuals/aids and event guides for event managers, proctors, and SPs for events. Anticipate and initiate planning/preparations for complex, detailed projects and execute logistical management for Clinical Performance Center program events, including but not limited to, sessions related to Clinical Skills & Reasoning I-IV courses; clerkship OSCEs; CPX; faculty development programs; and UC Simulation events.

Assist in the development and refinement of new student events and programs, including related materials (educational, assessment, training) and administrative protocols for standardized patient units.

CPC Management Leads the administration of CPC activities and ensure program development and implementation aligns with goals of Pritzker curriculum.

Manage session logistics and SimIQ, online video capture storage system and assessment tool, for all medical students, participating faculty members, and troubleshoot CPC AV system, and computers as needed.

Oversee SP quality assurance through monitoring activities and implementation of strategies for improvement/correction. Identify and implement technological improvements as related to student and faculty use of the CPC.

Maintain SP database and records, CPC Canvas site, CPC calendar, and spreadsheets recording information regarding all SP and simulation events.

Administrative Duties Provide administrative support at Clinical Skills Committee meetings. Pursue continued professional development in the field of SP methodology.

Assist in managing SP laundry and ordering necessary office supplies. Conducts research and development of curriculum, models, and best practices in the field of education.

May work with school leadership teams to support school planning processes including needs assessments, goal setting, strategic planning, and determining strategies for curriculum selection and professional development.

May lead the implementation of professional development workshops and individualized coaching efforts for principals, teachers, and other school staff.

Plays a role in program evaluation and improvement efforts. Performs other related work as needed.

Minimum Qualifications Education: Minimum requirements include a college or university degree in related field.

Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications: --- Preferred Qualifications Education: Bachelor's degree in education, healthcare administration, management, communication, performing arts, public health, or another related field.

Master's degree strongly preferred. Experience: 2 years administrative experience in student affairs administration. Preferred Competencies Excellent interpersonal skills, with the ability to work effectively with stakeholders at all levels of the organization (students, CPC staff, faculty, PSOM staff, and SPs).

Excellent project management and administrative skills with demonstrated skill in multi-tasking complex projects and follow-through to accurate completion.

Ability to communicate effectively, maintain confidentiality, manage stressful situations, and work multiple projects simultaneously. Ability to effectively lead, motivate, engage, and influence diverse group of part-time employees.

Ability to work independently while possessing demonstrated ability to work alongside faculty and senior staff in a 'matrixed' rather than 'siloed' organization.

Working Conditions Office environment. Ability to work flexible schedule with varied hours (days, occasional evenings & weekends). Ability to travel to represent PSOM at local/ regional/international conferences and educational events.

Application Documents Resume (required) Cover Letter (required) The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Academic Affairs Role Impact Individual Contributor Scheduled Weekly Hours 40 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Salary FLSA Status Exempt Pay Range $70,000.00 - $95,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.

Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law.

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