Help Desk Technician II - TS/SCI W/ poly

Installs, modifies, and repairs computer hardware and software both in person and using remote access tools Provides end-user software and hardware troubleshooting Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Assists in the administration of e-mail, Microsoft office, etc.

Provides remote support access through desktop mirroring and other remote access applications for worldwide sites Maintains current knowledge of relevant technology as assigned EDUCATION AND EXPERIENCE: HS/GED, 1+ years of experience Two certifications are required for the program: 1.

Security+ CE or another 8570 Cert 2. PWS 9.1 cert HOURS: 0600-1400 #GDITCareers #WeAreGDIT #MD_Alumni2026 #JET The likely hourly rate for this position is between $22.26 - $28.75.

Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA MD Annapolis Junction Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.

Our Identify Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud.

By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About our Work: We are GDIT.