Restaurant Zone Manager - Hourly Manager

The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in management responsibilities of one restaurant zone’s operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

• Purpose of the position:

• Ensures operations meet Raising Cane’s standards in one restaurant zone during a shift

• General to the role:

• Enforces Raising Cane’s policies and standards
• Manages assigned zone according to Raising Cane’s operations and safety standards
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
• Directs crewmembers during a shift
• Provides exemplary customer service
• Supports execution of reward and recognition program for the crewmembers in the restaurant
• Authorizes employee functions requiring manager approval (e.g. discounts, promotions, etc.)
• Ensures cleanliness of the restaurant and ensures the facility is in good working order
• Completes other duties as assigned

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize problems, set goals, execute and convert plans into action to solve problems
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
• Must complete all required Raising Cane’s company training programs
• 1+ years of restaurant or retail management experience, or Raising Cane’s advanced crew experience
• Must be 18 years of age or older
• High school diploma or equivalent preferred

All your information will be kept confidential according to EEO guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.