Responsible for the scheduling and reconciling of all home care services.
Schedule is Monday – Friday, working 8:00am – 5:00pm.
Compensation: $22.85 - $23.99 an hour
Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more!
Duties and Responsibilities
- Creates and maintains participant schedules according to care plans and staff availability.
- Maintains staffing schedule to ensure coverage for sick leave, vacation, and long-term leave.
- Communicates routinely with contract agencies to maintain staffing and a long lasting relationship.
- Assists with reconciling vendor invoices and delivering the services in the EMR.
- Coordinates Durable Medical Equipment (DME) and delivers DME items.
- Assist with semiannual home care assessments.
- Contact care providers and clients regarding day-to-day changes.
- On a rotational basis, participates in after hours and weekend calls to handle emergencies, scheduling issues, and client referrals/intakes.
- Perform general office duties including but not limited to word processing, photocopies, files, shreds, sort/distribute mail, provide reception coverage, telephone services, etc.
- Understand and adhere to established home.
Physical Demands
- Ability to lift up to 30 pounds. Moving, lifting or pushing greater than 30 pounds should be done with assistance as appropriate.
- Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
- Must have vision with or without lenses that is adequate to read memos, a computer screen, personnel forms and clinical and administrative documents.
- Must have high manual dexterity.
- Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.
Work Environment
- Exposure to biohazards, including infectious material and waste and any other conditions common in a health care environment.
- Subject to unpleasant odors.
- The noise level is usually quiet to moderate, but may at times be noisy and crowded.
Education/Experience Requirements
Minimum Qualifications
- Reliable transportation valid CA Driver’s License, acceptable driving record, and vehicle insurance.
- Must be able to work effectively in a team environment.
- Only act within the scope of his or her authority to practice.
- Ability to communicate skillfully, handle multiple priorities, maintain a warm and friendly demeanor, be flexible, innovative, focus on results and travel regularly.
- Ability to interact professionally and respectfully with geriatric individuals including those with cognitive decline and/or physical frailties.
- Meet a standardized set of competencies established by Central Valley PACE and approved by CMS before working independently.
- Proficiency with Microsoft Suite and/or Google Suite, and scheduling software required.
- Bilingual English / Spanish.
Education/Experience
- High school diploma, or equivalent.
- Current BLS CPR Card certified by American Heart Association.
- Minimum two (2) years caregiver experience.
- Minimum one (1) year experience scheduling home care appointments.