Education: Bachelor's degree or related field
Experience: 5+ years
- Lead and develop a team of billing & AR professionals with coaching and performance feedback.
- Ensure accurate, timely billing across claims, fees, and client charges.
- Design and maintain strong billing controls to prevent errors and duplicate charges.
- Monitor AR balances, unapplied cash, and payment trends to improve collection efficiency.
- Build dashboards and metrics to track accuracy, timeliness, and quality outcomes.
- Partner across Finance, IT, and Client Experience teams to streamline processes and implement new tools.
- Act as a subject matter expert during audits, client reviews, and system upgrades.
- Bachelor's degree in Accounting, Finance, or related field.
- 5+ years' experience in billing, AR, or revenue cycle management (healthcare/PBM preferred).
- Proven leadership with direct staff supervision experience.
- Strong knowledge of internal controls, reconciliations, and revenue recognition.
- Experience with ERP/accounting systems and billing automation tools.
- Excellent problem-solving, communication, and analytical skills.
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