Field Claims Representative - Kansas City, Missouri

duties and responsibilities are to be carried out in the field and in person with a high level of frequency.

- Organizes work and arranges for immediate contact with all pertinent parties surrounding claim assignment.

- Completes a thorough investigation to determine coverage, assess liability and evaluate damages.

- Conducts investigations and provides customer follow-up in person.

- Understands basic anatomy, medical terminology and has ability to decipher medical records and bills.

- Identifies potentially fraudulent claims and promptly refers them to the SIU.

- Maintains a sense of urgency while implementing proactive claim handling plans and procedures.

- Properly and effectively utilizes sound judgment, discretion and settlement authority to resolve claims through negotiation, settlement or denial.

- Handles all claims as assigned, including claims in other districts as requested.

- Maintains company property in good working order, requests new equipment and secures authorization for repairs.

- Maintains working relationship with field sales force and underwriting department in securing and giving information on claims and regarding the risk desirability of insureds.

- Supervises and directs defense attorneys in preparing a case for trial, including attending mediations and depositions.

- Must have a valid driver's license and an acceptable motor vehicle record to operate a corporate vehicle.

Minimum 5 years of insurance claims experience required, with multi-line and/or field adjusting experience preferred. Trucking Litigation background is a plus.

- Knowledgeable in all matters relating to property and casualty claims practices, policies and procedures.

- Efficient use of laptop and associated software, including e-mail and word processing.

The salary range for this position is $75,000-$150,000 annually. This salary range is an estimate, and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities.