Retail Sales Associate (Part-Time)

We are seeking friendly, detail-oriented, part-time Retail Sales Associates to join our retail team at the newly established Bruce Springsteen Center for American Music on the campus of Monmouth University. The Center features museum galleries, interactive components, a 240-seat theatre, archives, and a retail shop. The ideal candidates will provide excellent customer service, handle transactions accurately, and contribute to a positive shopping experience.

This role requires strong communication skills, proficiency with POS systems, and the ability to multitask in a fast-paced environment. In-store training will be provided.

Monmouth University requires all applications and supporting documents to be submitted via the university's career portal. In addition to the application, candidates must upload the following documents. Applications will not be considered complete for review until all required documents are uploaded.

- Operate POS systems accurately and efficiently to process customer transactions and maintain transactional integrity.

- Deliver a welcoming and professional customer experience by greeting patrons, responding to inquiries, and addressing concerns in a timely and courteous manner.

- Accurately manage cash, credit, and debit card payments, Apple Pay with precision, while prioritizing transaction security.

- Maintain an organized checkout area and ensure proper stocking of merchandise.

- Upsell products and promote ongoing promotions or product demos to enhance sales.

- Provide professional and responsive telephone support, demonstrating strong communication skills and excellent phone etiquette.

- Support merchandising efforts by arranging products attractively and restocking shelves as needed.

- Assist with inventory control activities, including stock replenishment, stock rotation, and periodic inventory counts to ensure accurate inventory records.

- Provide exceptional customer service by addressing questions and resolving issues promptly.

- Previous experience in retail sales, cashiering, or grocery store environments.

- Familiarity with POS systems and cash handling procedures.

- Basic math skills for handling transactions, giving change, and managing retail math calculations.

- Experience with upselling, product demos, merchandising, stocking, and customer service enhances performance in this role.

- Ability to stand for periods of up to 8 hours; bending and reaching merchandise.

- Part-Time Staff earn sick leave according to the New Jersey Paid Sick Leave Act .

- Fitness Center - Employees are entitled to use the Fitness Center while employed in their PT or on-call capacity

- Recreational & Cultural Activities - Athletic and cultural events throughout the academic year are open to employees. Many of these events are open to employees free of charge or at reduced costs

- University Bookstore discount - Employees receive a ten percent (10%) discount on most items purchased in the University Bookstore.

Rotating Shift determined by Museum hours of operation - TBD