Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. Seeking candidates based in Madison or Milwaukee, WI.
This position will require regional travel by automobile.
- Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
- Must be ready and able to train staff (current and new) on product features as well as everyday use.
- Read multiple reports and try to identify billing trends for clients.
- Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
- Assist clients in writing custom data converts and test these upon implementation.
- Detail oriented and good investigative and software troubleshooting skills
- Knowledge of medical billing practices or Electronic Data Interchange processes
- Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
- Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
- Must be willing to travel approximately 30%-50% of the time