Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
Coordinate seating arrangements to provide fast and courteous service to guests.
Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
At least one year of experience with customer service and/or hosting.
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
Must be able to read, review and understand seating charts.
The Host position requires the ability to perform the following:
Handling objects (including food and utensils), products, speaking over and operating phones.
Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
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