MARCO Display Specialists

CUSTOMER SERVICE REPRESENTATIVE II (B2B Order Management + Account Ownership)

$20-$25/hourFull-time · Fort Worth, TX
✓ Verified live on the employer's own system · added 24 days ago
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Mid-level · 5+ yrs exp

Requirements

Experience: 5+ years

Skills & tools

Conflict ResolutionShipping ReceivingSalesOperationsCRMCustomer ServiceB2B SalesCommunications

Benefits — mentioned in this posting

Paid time off401(k) / retirement
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Full job description

To deliver excellence at every customer touchpoint, supporting Marco's promise to be a trusted and caring partner in every project we build.

- Manage the full order lifecycle from PO to delivery - Enter orders accurately (pricing, lead times, item details) - Serve as the primary customer contact and resolve issues - Prepare quotes and freight estimates - Partner with sales and operations to drive outcomes - Maintain CRM updates and accurate customer records

- 5+ years of customer service experience - B2B experience, preferably at a manufacturing company - Strong organizational skills and attention to detail - Excellent communication and an ownership mindset

- Microsoft 365 + ERP (Macola preferred) + CRM (Monday.com preferred) - Strong business references that speak to reliability, ownership, and performance

- Competitive hourly pay - Performance-based growth - PTO, health, dental, and vision - 401(k) with company match - Overtime opportunities

Most candidates start in the $20-$23 range, with top performers advancing quickly into the upper end of the band

"Marco Company is an Equal Employment Opportunity (EEO) employer."

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This posting was published by MARCO Display Specialists on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.