Program Director

Justice Resource Institute seeks a Program Director at its Tewksbury, MA location.

DUTIES: Oversee a 15-bed Intensive Residential Treatment Program providing trauma-informed care for co-ed youth aged 12–18 with intellectual disabilities co-morbid with serious mental illness and challenging behaviors. Responsible for managing a staff of 52, including administrative personnel and direct care providers, and for creating a positive working environment through training, coaching, supervision, and performance evaluation.

Oversee all daily operations, including integrated treatment services, admissions, individual program activities, community integration, human rights advocacy, social and life-skills training, education and life planning, and emergency preparedness procedures. Serve as the initial contact for referrals from the Massachusetts Department of Health, conduct screenings and interviews for appropriateness, coordinate admissions with referring agencies, schools, parents, and the Treatment Team, plan for anticipated vacancies, and maintain a waiting list.

Direct staff training programs, including a two-week, 80-hour orientation and annual training covering behavioral management, interim report writing, sexual harassment prevention, abuse and neglect prevention, appropriate client boundaries, and family engagement, with a focus on developing staff as human rights advocates.

Oversee compliance with all applicable regulatory and accreditation standards, including requirements of the Department of Children and Families (51A regulations), the Massachusetts Department of Mental Health, the Massachusetts Department of Elementary and Secondary Education, the Massachusetts Disabled Persons Protection Commission, the Massachusetts Department of Early Education and Care, the Americans with Disabilities Act, the Massachusetts Medication Administration Program, and The Joint Commission.

Manage the program's budget, conduct needs assessments, collect data for continuous performance improvement, and maintain all required documentation, including budgets, personnel and client records, risk management reports, critical incidents, electronic health records, treatment reviews, and the Program Policy and Procedures Manual, while establishing positive community relations and collaborating with external stakeholders to ensure a quality therapeutic environment.

Will directly supervise four direct reports: Clinical Director, Director of Nursing, Assistant Program Director, and Residential Director.

REQUIREMENTS: Employer requires a Bachelor’s degree or foreign equivalent in psychology, social work or a related field plus 36 months of experience in job offered, Assistant Program Manager, or related occupation. Experience must include: 1) managing a residential treatment setting that works with youth with Intellectual Disabilities and/or Autism Spectrum; 2) developing and implementing scheduling for staff and youth; 3) maintaining and implementing program budgets; 4) negotiating interagency service agreements; 5) implementing crisis management plans; and 6) directing training programs.

CONTACT: Submit resume to Jennifer Vinalon, jvinalon@jri.org. Must include reference G9082-00038. EOE.

Posted at Justice Resource Institute, Tewksbury, MA.

Date Posted: ___________________.

Date Removed: _________________.

At JRI, we are committed to fostering a workplace where every team member feels valued and respected. We believe that a culture built on mutual respect, collaboration, and opportunity allows our staff to thrive and do their best work. By supporting one another and recognizing each person's contributions, we create an environment where people can grow, develop their skills, and make a meaningful impact in the communities we serve.

JRI is an equal opportunity employer.

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