Director of Detox and Stabilization

Are you looking to work for an organization where you are able to make a difference?

Do you have leadership skills you're ready to put into action?

At Horizon, you'll enjoy a supportive, team-based work environment. Have a question? There's always someone there to help!

We offer a seamless onboarding experience that'll ensure your success in your new role.

As a Director of Detox and Stabilization Services at Horizon, you will...

- Oversee daily operations across detox and stabilization programs to ensure safe, efficient, and high-quality service delivery.

- Lead site leaders, program directors, and managers in achieving performance, staffing, workflow, utilization, and service targets.

- Develop, implement, and monitor standardized policies, procedures, workflows, and operational expectations across programs.

- Partner with executive leadership, medical leadership, nursing, clinical leaders, quality assurance, compliance, finance, employee services, training, facilities, operations, and other support departments to maintain service excellence.

- Monitor bed utilization, admissions flow, discharge efficiency, staffing coverage, scheduling practices, and capacity management.

- Lead and support incident review, risk mitigation, emergency preparedness, environment-of-care initiatives, accreditation readiness, and continuous improvement efforts.

- Assist in developing and implementing strategic and operational plans that support program growth, quality outcomes, and fiscal stewardship.

At Horizon, we don't just offer a workplace-we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 18 consecutive years and one of America's Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day.

Join us and experience the satisfaction of doing work that matters alongside people who share your passion!

- Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.

- Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.

- Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.

- Team Building, Connection, and Relationships: At Horizon, we're more than co-workers, we're a community. We support each other, celebrate our achievements and milestones together, and have fun together!

- Retirement: We know you want to retire comfortably and we're here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future.

- Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you'll have been able to pay off an extra $600!

- Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University.

We can't wait to learn more about you! Here are a few specifics of what you'll need for the job:

- Master's degree in social work, counseling, psychology, nursing, healthcare administration, public health, business administration, or a related field required.

- Bachelor's degree in a related field may be considered with 10+ years of senior leadership experience in multiprogram behavioral health or substance use disorder operations required.

- Relevant clinical licensure and/or substance use disorder credential (Ex. LMSW, CASAC, etc) required.

- 7+ years of progressively responsible leadership experience in substance use disorder, behavioral health, or healthcare services required.

- Experience overseeing multiprogram operations, leadership staff, budgets, performance metrics, and large-scale operational change.

- Extensive knowledge of substance use disorder treatment, withdrawal management, residential services, co-occurring disorders, and applicable regulatory, licensing, accreditation, payer, and risk management requirements.

- Demonstrated ability to lead multiple departments and drive consistency, accountability, performance, and quality across diverse programs.

- Strong financial, operational, analytical, communication, relationship-building, change management, and conflict resolution skills.

- Ability to collaborate effectively with executive leaders, clinical teams, support departments, external partners, and regulatory bodies.

- Proficiency with electronic health records, reporting systems, dashboards, and standard business applications.

This position is located at 291 Elm St, Buffalo NY. Terrace House is a 68-bed facility offering stabilization and medically supervised detox treatment. We provide twenty-four-hour care to adults who need support, counseling, observation, nursing, and medical care to achieve initial stabilization from drug and/or alcohol withdrawal.

This is a salaried full-time position, Monday-Friday from 9:00am - 5:00pm. The role requires participation in on-call coverage and flexibility to respond to urgent program needs, including evenings, weekends, holidays, overnight coverage, and staff call-ins as needed.

Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. This position has a salary range of $100,000-$110,000.

Compensation adjustments are evaluated annually. There is an additional stipend provided for on-call responsibilities.

- Stationary posture with frequent standing/sitting alternation.

- Mobility required involving repetitive wrist, hand, and finger movements.

- Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds.