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Crescent Hotels & Resorts

Senior Sales Manager

Full-time · Berkeley, CA
✓ Verified live on the employer's own system · added 62 days ago
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Mid-level · 3+ yrs exp

Requirements

Experience: 3+ years

License: Driver's license

Skills & tools

SalesCRMCateringManagementFood BeverageOperationsHospitalityCustomer Service
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Full job description

  • Develop and execute strategic sales plans to achieve revenue and occupancy goals.
  • Prospect, solicit, and secure new business through outside sales calls, networking, trade shows, and industry events.
  • Maintain and grow existing accounts while developing long-term client relationships.
  • Identify and pursue opportunities within corporate, government, association, sports, SMERF, and leisure market segments.
  • Negotiate contracts, rates, and concessions within approved guidelines.
  • Utilize Hilton sales systems and CRM platforms to manage accounts, leads, and opportunities.
  • Collaborate with Catering, Revenue Management, Front Office, Food & Beverage, and Operations teams to ensure successful execution of group business.
  • Participate in weekly revenue and sales strategy meetings.
  • Monitor market trends, competitor activity, and local economic conditions to identify new business opportunities.
  • Represent the hotel at community events, chamber meetings, and industry associations.
  • Ensure excellent customer service before, during, and after each event or group stay.
  • Maintain compliance with Hilton brand standards and Crescent Hotels & Resorts policies.
  • Minimum of three years of hotel sales experience, preferably in a full-service hotel environment.
  • Knowledge of group, corporate, government, association, and sports market segments.
  • Experience with Delphi, OnQ, CI/TY, or similar hotel sales systems preferred.
  • Ability to work independently while contributing to a collaborative team environment.
  • Valid driver's license and reliable transportation for outside sales activities.

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This posting was published by Crescent Hotels & Resorts on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.