The Cabin Cleaning Agent Lead is responsible for supporting daily aircraft cabin cleaning operations while providing guidance and direction to cabin cleaning staff. This role helps ensure aircraft interiors are cleaned, sanitized, and prepared according to airline standards, safety regulations, and operational timelines while promoting teamwork, productivity, and service quality.
- Lead and assist cabin cleaning teams during daily aircraft cleaning operations
- Assign and coordinate cleaning duties to ensure timely aircraft turnaround
- Ensure aircraft cabins, lavatories, galleys, tray tables, seat areas, and crew sections are cleaned and sanitized according to airline standards
- Inspect completed cleaning assignments to ensure quality and compliance with company expectations
- Provide on-the-job training, coaching, and support to cabin cleaning employees
- Monitor employee productivity and communicate operational updates to the supervisor or management team
- Ensure compliance with all safety procedures, airport regulations, and proper use of personal protective equipment (PPE)
- Respond quickly to operational changes, delayed flights, and urgent cleaning requests
- Report supply shortages, damaged equipment, or safety concerns promptly
- Promote a positive, team-oriented, and safety-focused work environment
- Assist with maintaining cleanliness and organization of supply and storage areas
- Complete required operational documentation accurately and timely
- Six (6) months of janitorial, customer service or hospitality experience
- Ability to multitask and make sound decisions in a fast-paced environment
- Ability to work flexible schedules, including nights, weekends, holidays, and overtime as needed
- Previous aircraft cabin cleaning, janitorial, hospitality, or airport operations experience
- Ability to bend, kneel, climb stairs, and reach frequently
- Exposure to aircraft noise, cleaning chemicals, and varying weather conditions
- Fast-paced operational setting with tight turnaround schedules
- Requires frequent standing, walking, bending, climbing, and lifting
- Must be able to read, write, understand and carry out instructions in English
- Must meet necessary requirements to obtain a security sensitive identification badge
- Must be in proper uniform or business attire as directed by company officials
- Adhere to company policies and procedures and participate in achievement of company objectives