Intake and Family Services Assistant Supervisor #2707 - Juvenile Court Judge

ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills, abilities, and other characteristics.

This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

Tasks Works with the Intake and Family Services Supervisor and the management team to ensure all departmental responsibilities are performed and to facilitate, organize, and manage court schedules and dockets.

Incumbents in this role work directly with the Intake and Family Services Supervisor to oversee the day-to-day functions, operations and staff workloads and assignments; distribute and allocate work assignments; review and evaluate effectiveness of staff; analyze operations and make recommendations to increase efficiency; determine if staff operate within established policies and procedures; assist staff by performing various case-management, case-related duties and responsibilities.

Assists the supervisor with the training, development, evaluation, and coaching of staff. May assume responsibility for departmental operations in the absence of immediate supervisor or senior management.

Completes projects and performs other related duties as assigned. The Intake and Family Services Assistant Supervisor will work with the Intake and Family Services Supervisor to ensure the following Departmental and In-Court Responsibilities are completed as required.

Departmental

Responsibilities: Performs various functions, operations and duties associated with filing custody, emergency custody, contempt, modification of custody, consents, guardianships, waivers, orders of protection, violations, visitation, and/or delinquent petitions; interviews clients regarding situation and circumstances; determines type of petition or legal process and jurisdictional requirements; prepares cases for court; review all previous court orders, research and compile DCS and criminal history of all interested parties found, verify any outstanding warrants and review status if found in child support system; assists attorneys and petitioners unfamiliar with the Juvenile Court filing process and protocol's without giving legal advice; issues summons and subpoenas to all interested parties for all court hearings; schedules interpreters for all hearings that involve non English speaking principle parties; locates and obtains appropriate signatures required to initiate case activities; serves as a liaison between the Juvenile Court and various governmental agencies and departments; maintains and updates files, records, worksheets and related documents; maintains a caseload; compiles and completes reports, findings and recommendations; sets and reschedules hearings and related court activities.

In-Court

Responsibilities: Responsible for accounting for all parties involved on a docket; selecting proper protocol for the type of case being heard; updating all pertinent and demographic information and enter any juvenile attachments in the JFACTS program; provide in-court summons, school and work excuses to all parties who are required to be present for future court hearings; contact attorneys upon the request of the Judge or magistrates.

Reviews all cases prior to court activity; determines if all parties relevant to the case have been properly noticed for court; appears in court and provides case information to the Judge or appointed judicial officer; calls cases and advises judicial officer of case status and department recommendations; follows up on court-ordered sanctions, conditions, penalties and/or directives.

Maintains on-going records, files, statistical reports and worksheets regarding individual case activity and overall office activities and operations; analyzes and reviews operations; recommends and implements changes to enhance effectiveness of operations; participates in and/or provides recommendations associated with all aspects of staff-related operations.

Knowledge, Skills, Abilities, and Other Characteristics Knowledge of applicable State of Tennessee statutes, rules, administrative orders, policies and procedures, applicable Federal rules and requirements.

Knowledge of Hamilton County Policies and Procedures. Knowledge of the basic principles of public, personnel and court administration, management and supervision.

Knowledge of the basic principles of file maintenance, bookkeeping, case and records management. Knowledge of legal terminology, court processes, and procedures.

Knowledge of community resources. Skill in establishing and maintaining cooperative working relationships with court employees, attorneys, law enforcement, victims, witnesses, interested parties and the public.

Skill in communicating effectively and producing documents and reports for public dissemination. Skill in interviewing people, identifying major issues and identifying community resources to meet individual needs.

Skill in identifying and applying operational standards for the work unit and/or program. Skill in organizing and coordinating the efforts of staff to accomplish department goals and objectives.

Skill in operating a personal computer utilizing a variety of software applications. Skill effectively communicating in both oral and written form.

Minimum Qualifications Master's Degree in psychology, social work, behavioral health, sociology, justice studies, or a related field and one (1) year of direct work experience in case management, social work, behavioral health, or a related field involving at-risk or troubled youth or juveniles involved in the court system.

A valid driver's license is required. OR Bachelor's Degree in psychology, social work, behavioral health, sociology, justice studies, or a related field and three (3) years of direct work experience in case management, social work, behavioral health, or a related field involving at-risk or troubled youth or juveniles involved in the court system.

A valid driver's license is required. OR An Associate's Degree in psychology, social work, behavioral health, sociology, justice studies, or a related field and five (5) years of direct work experience in case management, social work, behavioral health, or a related field involving at-risk or troubled youth or juveniles involved in the court system.

A valid driver's license is required. OR The equivalent of a high school diploma and seven (7) years of direct work experience in a juvenile court environment, case management, social work, behavioral health, or a related field involving at-risk or troubled youth or juveniles involved in the court system.

A valid driver's license is required. ADDITIONAL

REQUIREMENTS: Prior to operating a County-owned vehicle, all employees are required to complete the HC Defensive Driving course and/or an Emergency Vehicle Operations Course (EVOC) provided at the department level.

PHYSICAL

REQUIREMENTS: Work requires a minimum to moderate amount of physical effort with intermittent typing, sitting, standing, walking, talking, hearing, and driving.

This position may require the occasional lifting and carrying of up to twenty-five 25 pounds. Work involves the potential for bodily harm and exposure to infectious diseases.

ADDITIONAL INFORMATION: This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice. Any overtime hours offered in this position are not guaranteed, are an estimate, and are subject to change.

All positions within Hamilton County Government are considered work in-person and require regular and punctual attendance. All positions within Hamilton County Government may require work on Holidays or weekends.

Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice. AN EQUAL OPPORTUNITY EMPLOYER Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services.

A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County's Equal Employment Opportunity (EEO) Office home page. https://www.hamiltontn.gov/Department_EqualEmploymentOpportunityOffice.aspx