HipTen - Salesforce Consultant

We're looking for a Salesforce Consultant who can be the bridge between our insurance clients and our technical team. You'll be the trusted advisor who helps clients articulate what they need, then translates that into practical Salesforce solutions that actually work. This isn't a behind-the-scenes role - you'll be front and centre, leading conversations, presenting designs, and building relationships.

📋 Conduct requirements gathering sessions with customers, document their needs, create user stories and design documents

💻 Create prototypes to show customers before development begins

🎓 Conduct demos of work completed by the development team and collect feedback

📚 Train customers on new functionality and help them get comfortable with the system

Working Hours : This is a full-time contractor position. You'll need daily overlap with US Eastern Time (typically until 2pm ET), though on days without scheduled calls you can finish earlier.

✅ 3-5 years of hands-on Salesforce implementation experience

✅ Experience working across multiple different Salesforce environments (not just one company or customer)

✅ Background working for smaller boutique agencies where you've juggled multiple projects simultaneously

✅ Strong technical understanding - whether that's from being a Salesforce admin, developer, or consultant

✅ Proven client-facing experience, comfortable leading virtual meetings and building rapport

✅ Ability to create documentation like user stories, design documents, data models, and data flow diagrams

⭐ Previous technical experience with other software products before Salesforce (other CRMs, software development, web development, marketing technology)

The right person for this role can think on their feet and design solutions during client conversations. You can explain complex technical concepts in ways that make sense to non-technical stakeholders.

You're warm and friendly, genuinely enjoy working with a team, and you're comfortable on video calls building relationships with clients you may never meet in person. You have a growth mindset and welcome feedback because you're always looking to improve.

Most importantly, you can juggle competing priorities without dropping the ball, and you do it all without bringing ego to the table.

💰 $5,000-7,000 per month* based on experience and skill level. Exceptional candidates may be offered above the stated range.