Senior Director, Online Services

31st Union is looking for a Senior Director of Online Services to direct the live operation of our AAA free-to-play, cross-platform action game. Reporting to the Head of Technology, you will direct frontend engineering for our online systems and manage our Backend Engineering and Build Engineering teams. You are the principal technology partner to Product Management, delivering the features and pipelines to learn, optimize, and engage at runtime.

Manage the Backend Engineering and Build Engineering leads and their teams

Own release management: cadence, patch and hotfix orchestration, and safe rollout

Own launch readiness and live health: capacity, scale and availability testing, observability, and incident response

Direct build engineering: CI/CD, submission pipelines, and automation

Partner with Product Management and Analytics to turn product strategy into online services capabilities

Partner with 2K Core Technology teams to identify and manage shared technology requirements

Maintain and extend pipelines for experimentation and segmentation, telemetry and player insight, and remote configuration

Deliver engagement tooling: live events, offers, messaging, and store merchandising

Direct development of durable, flexible, and performant pipelines and runtimes for frontend systems - including authentication and presence, matchmaking, social features, and commerce

Maximize development freedom for design partners and model best practices

10+ years of engineering experience, including 5+ years of leadership on AAA cross-platform Live Services games

2+ years of leadership in frontend systems for AAA cross-platform Live Services games

Experience operating a shipped live service - release management, incident response, scale and availability

Unreal Engine fluency - including core object model, referencing patterns, threading patterns, and core frameworks, specifically including Online Subsystem

Command of distributed backend architecture and of software patterns for maintainable, debuggable systems

Experience delivering experimentation and telemetry pipelines with Product partners

Experience launching free-to-play titles, including commerce and monetization

The pay range for this position in California at the start of employment is expected to be between $227,700 and $337,020 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.