Enterprise Account Manager (Fluent French Required)

- Become the go-to point of contact and advisor for your clients. - Advise clients on their people development strategy to meet business objectives - Onboard new customers by facilitating demos and training around the product. - Actively monitor customer engagement. Regularly review data and analysis with clients to identify strategies to optimize engagement and meet their business goals. - Create and lead quarterly and annual business strategy reviews with each client. - Unlock upsell opportunities to optimize impact for the client. - Collaborate and share customer insights cross-functionally with Marketing, Product and Sales to drive growth.

- Verbal and written native fluency in English and French. - A minimum of 4 years' experience in L&D/HR/Talent or Customer Success roles with enterprise clients. - Experience building and maintaining relationships with a diverse range of stakeholders. - Strong business acumen and fluency in business jargon. - Experience as a freelancer or working in a start-up. - Experience using CRM (HubSpot preferred), with an understanding of utilizing technology platforms to drive automation and scalability. - Spot opportunities for growth and development in accounts. - Strong ability to set, meet, and exceed KPIs and performance goals. - Great judgment.

- You have an entrepreneurial mindset and are autonomous - You're able to work in an environment with limited structure and processes - You're excited to tackle new challenges head-on - You're extremely curious - New opportunities and potential challenges excite you - You have a bias for action-you're a doer - You're open, trustworthy, and committed - You're a team player

- CAD $65,000-95,000 + commission + equity. - Fully Remote. - Plenty of room for growth as our ambitious team grows too. - Access to your professional coach via our app. - Regular training and development.