Principal Product Designer

- Define, champion, and evolve a multi-year design vision and strategy for the Atria operational and clinical experience, in alignment with company goals and product roadmap. - Serve as the principal design voice in strategic conversations, influencing at all levels of the organization. - Advocate for a user-first approach, ensuring high craft, empathy, and precise attention to detail in all design decisions.

- Lead design for high-impact initiatives, from concept to launch, across multiple platforms and touchpoints. - Design quality significantly exceeds that typically found in healthcare and matches the high-touch, luxury physical experience provided at the Atria Institute. - Evolve Atria's design system into a world-class language, ensuring scalability and brand consistency across all internal products - Integrate service design thinking to connect digital and physical member experiences.

- Drive the use of qualitative and quantitative insights to inform design decisions. - Identify emerging trends and technologies in design, health tech, and consumer experiences, applying them to push Atria's work forward. - Conduct UX research to validate and iterate on concepts, ensuring measurable impact on clinical and operational satisfaction and engagement.

- Partner closely with peers in product, design, data, and engineering to align design direction with broader strategic goals. - Influence and drive alignment across multidisciplinary stakeholders

- Establish and track design KPIs tied to clinical and operational engagement, retention, and satisfaction in collaboration with product partners - Continuously refine the design process to improve speed, quality, and collaboration

- 10+ years of design experience, including significant ownership of strategy for operational complex, digital/service experiences. Bonus: experience in health tech, wellness, or other high-engagement industries - Proven track record of delivering design work that drives both business outcomes and user delight. - Mastery of user experience, visual design, and interaction design principles, with an exceptional design portfolio. - Experience setting multi-year design vision and scaling design systems across multiple product areas. - Deep empathy for users and an ability to translate their needs into elegant, highly personalized solutions. - Expertise with industry-standard design and prototyping tools (e.g., Figma, Adobe Creative Suite). - Expertise in using AI throughout the design process, including prototyping, interaction design, and engineering handoff - Exceptional communication and storytelling skills, with the ability to influence executives and cross-functional partners

- Excellent health and wellness benefits, fully covered by Atria, effective date of hire - OneMedical membership for employees & dependents, giving access to 24/7 virtual care - Fertility & family planning - Company-covered preventive health screenings through partner hospitals (calcium score) - Fitness Perks, including Wellhub + - 401k contributions and 4% match starting after 6 months - Flexible Time Off - Continuing medical education (CME) and CEU support for professional licensure