Account Manager/ Project Manager

We are looking for an enthusiastic, solution-oriented account manager with strong interpersonal and organizational skills. Playing equally significant internal and external roles, the successful candidate will join as an integral member of this high-profile team and will balance priorities cross-department to deliver high quality work.

The ideal candidate has agency experience, with a mix of production and social marketing experience. Experience working on large accounts is preferred due to the fast-paced environment. While influencer/talent work is a plus, a strong understanding of social channels and ATL production is essential.

- Consistently developing innovative and creative ideas and solutions for client campaigns - Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations - Developing a clear understanding of your clients' brand(s), category and customers - Monitoring and understanding your clients' markets; be aware of market issues and competitive activity - Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary - Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client - Manage IRL and virtual event activations - Developing effective project plans and project specification documents - Producing accurate cost estimates, and ensuring they are signed off by the Account Director and the client before work proceeds - Ensuring all billing is completed on time - Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure - Assisting with the production of client reviews with senior clients - Overseeing and owning the overall quality of the final deliverables on projects that you manage - Ensuring your Account Director and / or Creative Director signs off all briefs and attends important project meetings - Maintaining a central file of essential client information - Managing Timelines

- This is a hybrid role, with 2 days per week in office required. - 2-5 years of proven agency experience (with social agency or client experiences preferred) - Budget management - Ability to multi-task - The ability to think strategically and scrappy - Comfortable being in and leading the day-to-day work of account management - Culturally connected - you love all things social!